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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cardiff directions hearings *POST HERE*


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Nursie, yes, I'm going to send in a letter asking for the (new) draft directions. If anyone needs the T&C's for Barclays accounts to complete their bundles, let me know via PM. I've got PDF versions for 1998 and 2001. Best wishes to you all.

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Hi I am dealing with a case for a friend, he also has the same date. I have sent a request to have the defence dismissed as an abuse of process. I think it may be a good idea to get as many of those cases to submit this request. This will keep the pressure on.

 

I am awaiting the response of the Judge this week. I have the template available should you wish to use it.

 

Also Cardiff are not taking the AQ fee even if the claim is above the £1500, they are not taking it because they are aware that all the claims will be settled before they get to court.

 

LL, that's really interesting re the dismissal. Please let us know what the judge says. I'll keep my fingers crossed for you.

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Poppy - If you already haven't done so, see Gary's post (number 10) on this thread and follow the links. There are instructions for ordering directions.

 

everybodiesmum, if you've used the spreadsheet, the interest should have been calculated automatically from the date of the 'offence'.

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I called the litigaton team via Krysta Campbell's number

Krysta Campbell

Legal Clerk

Barclays Legal: Litigation and Disputes

Level 29

One Churchill Place

E14 5HP

Tel: 020 7116 4753

Fax: 01452 638 359

 

and asked for the person dealing with my claim. Krysta is indeed very helpful. I then spoke to a nice guy called Dino Papaevripides. After giving him a little background on my claim, he asked for an up to date figure so I sent him my schedule via email, and he sent my settlement letter by return.

 

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shoud i inclued court fees and aq fee in total settlement plus 8%?

 

Kashie, yeah that's correct. (obviously, you can't add 8% onto the costs though...unfortunately;)

 

Thanks Poppy. I will try

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