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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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chubbas dad v reliance & fester


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this was my letter to a & l .

 

 

Dear sir/Madame,

 

I refer to your letter dated “December 2009”. your final response.

 

I have concerns your final response on such important and sensitive issues, failed to include actual dates, or indeed give guidance. I do not consider merely December 2009, appropriate, when important time frames are attached to your final response.

 

I therefore must inform you, that I am seeking further legal advice with reference to my case, which is currently stayed at my local County Court. I do intend to peruse my case at the soonest opportunity. I remain dissatisfied with your handling of my complaint and your final response.

 

Yours sincerely

 

 

 

 

 

 

i am just in from work and have recieved the following,dated the 20 january 2010.this notice has passed my response to a & l in the post.thoughts and advice please?

 

 

before district judge nice bloke at my local court,upon reading a letter from the defendant, IT IS ORDERED THAT, the case be listed as "defendants application to strike out the claim" please see attached hearing notice.

 

Take notice that the hearing will take place on 11 march 2010 at 2;20pm at my local court.when you should attend. ten minutes has been allowed for the hearing.

 

 

:mad:

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chubb, we're still here, just not sure of the right response....and thinking it'll be our turn soon to get a letter like that and how the hell we'll respond to it!!

 

sorry I can't be any more help

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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  • 2 weeks later...

hi chubs what letters are you writing waiting for court date..... yours could be a test case , havent heard of any bank charge test cases since ruling....

 

what is the plan, are you in financial hardship due to charges etc etc

Only direct action by the masses will work....

 

Look at all successes they have never come from negotiation!!!

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i tried the hardship nuget not long ago and was fobbed of by a & l.:mad:

 

i need to ask the court for an extension of my stay.so that i can change my pocs, to include any new arguments that have come to light since the test case.i just cant get to grips with it at the min.i will need to pay £75 when i change my pocs, and if i loose i will be liable for costs :( so im a bit inbetweeny at the min.

 

my case is up on the 11 march 2010 @ 2.20pm.

 

any one fancy a trip to see the nice judge? lol.

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  • 2 weeks later...
i tried the hardship nuget not long ago and was fobbed of by a & l.:mad:

 

i need to ask the court for an extension of my stay.so that i can change my pocs, to include any new arguments that have come to light since the test case.i just cant get to grips with it at the min.i will need to pay £75 when i change my pocs, and if i loose i will be liable for costs :( so im a bit inbetweeny at the min.

 

my case is up on the 11 march 2010 @ 2.20pm.

 

any one fancy a trip to see the nice judge? lol.

 

Hi chubb

 

here's a couple of links, which are fairly self-explanatory. Sorry if you've read them already, but as far as I can make out, you need to interpret the advice according to your own personal situation. There's no one-size fits all, or templates because each case stands or falls on its own merits.

 

 

 

The Consumer Forums - Announcements in Forum : The Bear Garden

 

and

 

The Consumer Forums - Welcome to the The Consumer Forums

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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hi mark.

 

 

court was fun.i have managed to get the strike out case adjourned.and i have been granted 28 days to ammend my claim.ashurt llp are the banks agent.i must file and serve my papers by april 2010 no later than 4pm.

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chubb,

 

that sounds to me like a good result!

 

have you had a read of srfrench's thread in the Abbey forum, he seems to be in a similar position to yourself

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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has anybody got copys of A & Ls T & Cs for 2001 2002 2003 please............almost desperate :p.have trawled through my stuff under the stairs to no avail.still looking for letters in the office drawers..lmao i dont have an office.

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Hi, this is from a thread I had a few years ago...........

 

Some these may help you

 

 

Aliance terms and conditionslink3.gif

 

From this I have taken the only part which deals with T & Cs ;

 

 

http://www.alliance-leicester.co.uk/...ts/ec03964.pdf

 

more re terms and conditionslink3.gif, I'm adding as I find them............

 

http://www.alliance-leicester-group....conditions.pdf

 

1998 terms and conditionslink3.gif.............

Alliance terms and conditions

 

From mimijane................O ct 2005

http://web.archive.org/web/200512100...nts/CA2077.pdf

 

From dizzykate................ 2001-2002

 

Bank Account Interest Rates & Charges - Alliance & Leicester

 

From monkey boy...........May 1999 - 12th Oct 2001

Current Accounts at Alliance & Leicester plc

 

 

 

William

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i am currently working on my application for fee remission.very simple form.the upper limit for some one like me with three children and a partner is £26,790.my total annual income with benifits is nearly £7000 under this.:) so it looks like i will be able to claim the remission.no more expense at present for me.need to work on the allocation next.still not sure what track i am on as the judge said i hadnt been allocated as yet.

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