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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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chubbas dad v reliance & fester


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  • 2 months later...

hiya hun, i've missed ya!!!! Nothing to report as far as i know but i've been a bit awol too :( not had a look around in a bit .... jenny x

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  • 3 months later...
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  • 1 month later...

daddys home again,:D.this is becoming a habbit, i keep forgetting to look back and post lmao.:-( feeling a bit sad now as they still owe me money and my job is on the line, what with the credit crunch and all.i wishh they would pay up soon as it would help me out of a hole!!!:-(

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hi you too.

 

Have you checked the most recent qualification for hardship claims?

 

We have had some successes on anther site.

 

did you see the post about proposed group litigation?

 

jan

 

still hovering

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Hi Jan, hope u are doing ok xx

 

Hardship doesnt apply really....i am coping ok, better than some, its just normal day to day costs with 3 kids and a home to run lol...just wish we could see the light really!!

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yes I agree its dragged on long enough. Maybe they were hoping everyone would forget about it. But now with the credit crunch people need the money more than ever. Just seems so unfair that they can continue with the charges while the case goes on.

 

Nice to see you are still both about !

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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  • 4 weeks later...
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:D take that banks,squirm all you like, the lords aint gonna be daft enough to allow another appeal are they?....have a taste of how it feels to be "f****d over and not able to do much about it" welcome to the real world you bankers. the gravy train has just run dry (i hope) :-)
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hiya hunny, doing ok ta chick n how r u? just more waiting now lol like were not used to that!!

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  • 3 weeks later...
:-x right thats it" i av ad enough" i have just recieved a default notice on my account, yes the one that i am in dispute about bank charges.i have gone £17-64 over my overdraft limit because the bank charged me £35-00 for last month.talk about phizzed off.i called a&l and asked about the charge and the default notice and was told "pay it by the 18th or incurr more charges....................i asked nicely if they would pay me what they owe me so i could pay them and was told "thats not gonna happen mr chubba" so i said "you wont get paid, and ill go have a little chat with the nice judge smith in my local court ta ta for now" i need a template letter link please to send a&l. i have down loaded the n208 and am gonna do the overtime to get the 150 squid to set it in motion.god dam you bankers.life is hard at the min, and with lay offs its harder ..give me a break:!: you are so gonna be sorry u had a go at me grrrrrrrrrrrrrrrrrr:-x
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awww mate, i'm sorry theyre at it again.....its getting beyond a joke now and we're all in need of the cash, best thing is they told the judge they would pay me out...just gotta wait til they have finished there appeals....and bloody A&L are not even part of the damn test case!!!

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I just hope when you both get your charges back you get the interest as well. It is all just dragging on too long

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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im still in grrrrrrrrrrrrrrr!!! mode with a bit of arghhhhhhhhhhhhh!!! ...........just took a look at my account, and as the bank said," pay by the 18 march or incurr" .........its 730am on the 18th and i have incurred,i would of thought the end of the day 18th they would charge me, but no they do it midnight 17th how the fondue is that fair ........or right? i realy have just had about enough!!:evil:

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