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HI,

 

Love the site and the forum, cant wait to see what happens with my claim.

 

I am hopefully trying to claim on 3 accounts, 2 which have been closed (within 6 months) and 1 that is open, is it possible to claim on a closed account.

 

Also I sent DPA to them, they cashed processed the cheque, and I also received a credit on my account with the words "per post" has anyone else had anything like this, the per post credit was for £10.00.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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Yes you can claim on closed accounts, just like an open account. Same process.

 

Some banks will accept it as a payment into your account, simply because they don't have a process to cash in DPA request money. basically you are getting it free.

 

If you haven;t already done so please read through the FAQs and familarise yourself with the whole process.

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

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thanks for the quick response, I am currently trawling throught the info and speaking to my brother who has had a successful calim already using your forum.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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i see on your signature that the prelimary sent on 22/05 and then lba on 06/06, how long did you have to wait for your statements/transactions?

 

As I havent seen mine yet and I am sure my money owed could be near your amount, and could do with this dosh

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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Share on other sites

i checked all my statements from the last 6 years, online

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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I have recevied today standard letter we are looking into this for you.

 

Bit concerned about HSBC not always complying to DPA request, so will wait and see

 

Also suprised that the survey shows 5 days average turn around for DPA, mine has been 13 working days so far, I am getting 3 accounts worth of data though and I will feel for the postie:)

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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  • 3 weeks later...

I have had to chase again, as still no statements, (25/05 requested), I spoke to a lady on the standrad 08457 number and she said they had been sent to the local branch, so I questioned why I hadnt been told this on the last 3 calls, she then put me on hold said she was going to call the branch to check if they were there, and she came back and said they werent but she would send a request to the local branch to get them to print them off, and I would get a call baout it, I advised if no call by Monday I will chase again, I also advised her that I have given 40 days for them to supply or I will take this further.

 

I feel as though I am being messed around with HSBC, even though First Direct sent all within 5 days. it seems strange that one half of the same company works more efficiently than the other half.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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Share on other sites
  • 2 weeks later...

finally received a batch of statements yesterday all in indivdual envelopes about 40 in total, i then checked it all and thought all the statements were there, so filled out and sent first letter caliming back money, have today received another 26 letters, when I get home will calculate how much is on these, do you think it is alright to send another letter claiming additional monies on the same accounts.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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Share on other sites
finally received a batch of statements yesterday all in indivdual envelopes about 40 in total, i then checked it all and thought all the statements were there, so filled out and sent first letter caliming back money, have today received another 26 letters, when I get home will calculate how much is on these, do you think it is alright to send another letter claiming additional monies on the same accounts.

 

resend your ammended preliminary letter, with the new amount on but dont restart your 14 days, stick to your original timetable

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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that was what I thought, i sent them another letter stating new amount it was only additional 220 but all counts in the end.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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Share on other sites
  • 2 weeks later...

I dont know what HSBC are up to, but i haven received now 3 sets of statements, and no response to 1st 14 days letter, so I am a bit unsure whether or not they are actually dealing with the request properly, the letter was sent on the 6th received on the 7th of july, so will send 2nd letter on 21st.

 

I have spoken to bank about mulitple statements, and they keep assuring me that they have stopped them but all they keep doing is sending them. Also advised them over the phone what I am doing and that they have until 21st to respond to my letter.

 

I do have proof of posting and electronic signature verified from royalmail site.

 

Is there anything else I can do.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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Share on other sites

i'd just sit tight and wait until you can send the LBA. I had a standard response to my prelim 15 days after it was received! so sent my LBA and have heard nothing so am in the process of filing my MCOL.

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sent second letter on Friday and received response today, thay have offered 70% of claim, I want to respond with I accept in part,but still want all monies. But cant find a template, is there such a thing or do I do nothing and wait for the 14 days and then do next stage.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

Link to post
Share on other sites

I have checked my letter that was sent to them and it was the LBA letter and they offered the 70% on this as "full and final", is there a standard reponse, advising i accept this but want the rest within 14 days, or do I go straight to money claim.

 

a quick reponse would be appreciated

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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Share on other sites
  • 1 month later...

i have submitted money claim today, so hopefully it will be 14 days from tomorrow, will let you all know how it goes on.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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Share on other sites

claim was issued on the 1st, and was acknowledged on 5th, do I have to wait the full 28 days for them to respond now or do I click on the Start link in the judegement column.

 

not 100% sure so wanted to check.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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Share on other sites

Hi,

 

I have submitted mcol and they acknowledged, now receive a letter from their solicitor asking for info, what should I do with this now.

 

any help advice greatly appreciated.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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Share on other sites
  • 3 weeks later...

Rob, I need to get in contact with you urgently. I think the bank have sent me your cheque and have made a big big cock up. :o

Please pm me as soon as possible, I need to get in touch. :!:

28/07/06 - Prelim letter sent to HSBC for £3648

31/07/06 - Letter rec'd at HSBC

14/08/06 - LBA sent to HSBC

16/08/06 - LBA rec'd at HSBC

22/08/06 - Finally!! first reply from HSBC offering £2000

23/08/06 - Letter to HSBC declining offer, saying I want ALL my money!!

31/08/06 - MCOL filed for £4551.96, to be deemed served on 06/09/06

05/09/06 - HSBC Acknowledge claim

22/09/06 - DG Solicitors offer full amount in settlement, I accept!!

27/09/06 - Full amount paid into my acount

28/09/06 - Full amount taken out of my account!!!!!:mad:

29/09/06 - Cheque arrives, FOR SOMEBODY ELSE!! with all their account details in a letter adressed to me!!!

29/09/06 - HSBC refuse to pay money back into my account

 

 

 

If I have been of any help, please click on the scales in the top right corner! :)

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sent pm

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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Share on other sites

i see from your sig, you had money go in and then go out on the 27th and 28th, this also happened to me, and now has put me overdrawn and i have more charges now to file against them.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

Link to post
Share on other sites

Hi,

 

anyone had this where the bank have sent your cheuqe to someone else and all your bank account numbers and info.

 

as I have been informed by a trust worthy member of this forum that this is the case.

 

Basically I have been waiting for 7 days for my cheque only to find out that they sent my cheque and my personal details and account numbers and sort codes to someone else who is alos waiting for money.

 

just thought I would share my experiences.

 

this happened to anyone else

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

Link to post
Share on other sites

that is what I thought, so I have pm'd bankfodder and waiting on advice really.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

Link to post
Share on other sites

have spoken to bank today for nearly 2 hours, and has got me nowhere I have threatened to take them to press.

 

I have also demanded this be dealt with today and still not done, they ahave as usual assured me it will be dealt with on Monday now,

 

I am now claiming full amount, I was happy to take 90% of inital claim, plus compensation for calls, anquish and general crap service also not to mention the fact they breach the DPA by sending my info to someone else.

 

As soon as I mentioned I had spoken to the Financial ombudsman and the DPA they seemed to move a little bit quicker.

 

I also received a call from the solicitors today a Debbie D'aubrey and she said they would pay me some money into my account today for 280.00, she was talking to me about someone else's account whn I informed her my calim was for nearly 20 times that amount she apologised and said send the details, so tried by fax and still have not got a fax to make it to them all it says is busy all the time.

 

Generally between HSBC and DG solicitors they could not organise d a p**s up in a brewery, they have both today messed me around and generally since the 27th of september I have been fobbed off.

 

FA and DPA seemed very intrested in what I had to say.

HSBC :Cry:

Data Protection Act sent 25/05 - statements received 06/07

First letter sent 07/07 - no response

Second letter sent 26/07 - 70% offer - refused

MCOL issued 01/09 - acknowledge 05/09.

 

First Direct :D

DPA sent 09/06 statements 22/06

First Letter sent 23/06 - settled in full 28/06

Timecard

DPA sent 04/08 statements 12/09

First Letter sent 12/09

 

Marbles :!:

DPA sent 04/08 statements 24/08

First Letter sent 25/08 - refused to pay

Second Letter sent 26/08

Egg :evil:

DPA sent 04/08 - still awaiting

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