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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Im going in !!


SteveD
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Make sure you contact your local media when the bailiffs go in........;-)

Abbey
- Data Protection Act (S.A.R - (Subject Access Request)) sent 15th July 2006

received usual Microfiche arguement and some statements

20th July - Microfiche letter sent

 

Nat West
- Data Protection Act (S.A.R - (Subject Access Request)) letter sent 10/07/06

 

Halifax Card Services
(Currently still open) - Data Protection Act (S.A.R - (Subject Access Request)) letter sent 19/07/06

Rcvd letter from HBOS plc - Thanking me for specific info - but request for info relating to manual info under no stat req to record this info?"

 

 

 

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I have good news and bad news!!

 

Good news..Recived a cheque this morning for £275.16

 

Bad news..he has not included the £55 Warrant costs

 

The attached letter is dated 25th july and the warrant was issued 21st July so do I inform the court of part payment with £55 outstanding and send Mr A P Squires a thank you but you still owe me £55 letter.

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rang the court just now, they say the warrant is still in force till the full amount is paid ie £330.16

 

so looks like I have some letter typing to do..

 

and the bailiffs still may be going in!!

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Sent a letter First thing monday morning.. still waiting .. when I got the cheque from abbey the date on it was the 19th and I recived it on the 28th so they are quite slow .. probably because of the ammount of claims they are dealing with!!

I think I might send the letter to Mr AP Squires by email as well if I dont hear soon..

if you have any questions about the warrant ring the courts number on the money claim site they are quite helpful!

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Last £55 paid this morning .. and my donation to the Consumer Action Group sent =->

Thanks to everyone who replyed to my Thead and I must say I have quite enjoyed doing this and kicking a bit of Abbey ass in the process!!

Its been a learning curve as well, I would never have attempted this without the help of this site

I shall now invest a bit of time helping others on here and pass on the good word!!

 

Cheers all

Steve

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  • 1 month later...

Well Done SteveD.... Now i am at quite an important stage and am slightly lost!

 

I followed all the procedures upto issung the warrant, and then they didnt enter a defence within 28days so I entered judgement by default .. and the bailiffs were sent in......

 

The court dealing with it then was in Milton Keynes. From what i understand they - Abbey/Piper Rudnick are applying to set the Judgement aside.

 

I then receive a document with Notice of Hearing of Application from Wandsworth County Court, The Hearing of the defendant's application for DLA Piper Rudnick Gray Cary UK LLP on behalf of Abbey the defendant will take place at 12:00 on 13th November.

 

So, from what i gather from other peoples thread, i just continue to wait?!?! Or does that mean i have to go to the Hearing?? Now im getting worried, can anyone give me some advice?

 

Worried?!?! Will i be buying early xmas prezzies or fall flat on my face.....

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