Jump to content


  • Tweets

  • Posts

    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

by Birmingham Midshires transfering BTL


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6146 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello everyone

 

I have a major issue with Birmingham Midshires (EDIT) me of £5k please take the time to read this and help me if possible or stop your self getting in the same situation.

 

My wife had a property (A) that was owned outright, in September last year we remortgaged it with a buy to let product to buy property (B) at auction as a cash purchase, this product had a 2 year tie in. The set up costs of this product were nearly £1000. The tenant in property A gave us notice early in December and we decided to sell this property.

 

We knew there would be early repayment charges so we checked our mortgage offer which had a section about moving the mortgage stating.

 

'What happens when you move house?

 

You can keep this product if you move to a new property and take out a new mortgage with Birmingham Midshires, provided that the new mortgage is for the same amount or more and is taken out within 6 months of repayment of this loan. If this occurs, any early repayment charges, with not be payable. However, if the new mortgage is taken out in different names we will not waive or refund these early repayment charges without the written consent of all original borrowers.

 

What we wanted to do was transfer the mortgage to another property © which has a mortgage with different company which was coming to an end of a tie in period. We telephoned the company to ask if this was possible and we were told yes, from this information we put the property A on the market. The mortgaged properties (A & C) are only in my wife's name.

 

We completed the sale on property A in March and paid off the mortgage plus ERC charges of £3997.

 

We are now ready to transfer the mortgage to property C and phoned the mortgage company to get the wheels in motion. To our disbelief we were told we can't do this because they have changed their criteria on BTL's. It is a requirement now that the person taking out the mortgage has to earn £25k per annum. We have had no information regarding this and have been on the phone to several people who are giving different times when this change took place.

 

It seems they have got us by the short and curlies because the following sentence was under the paragraph above

''If either the scheme or your circumstances change, you may not be able to keep this product, and any early repayment charges will be payable.''

 

We intend to take this to the FSA but first we have to follow the companies complaints procedure.

 

Does anyone have similar experiences?

 

Can anyone give me some advice ?

 

Do I have any chance of not losing out?

 

I would appreciate any information.

 

Thanks

 

Poj

Link to post
Share on other sites

Hi,

 

I have just hada look on their website and cannot see anything i ntheir lending criterai that mentions £25k minimum earnings on a BTL loan. I can't seem to copy the link so try BM Solutions and folow the lending criteria pages.

Consumer Health Forums - where you can discuss any health or relationship matters.

Link to post
Share on other sites

Sorry about the title, but I am feeling a bit angry about the situation.

 

Gizmo, thanks for the reply. I followed the link but can't seem to download the info on buy to lets, I will do it in work on monday. Is there any significance in there not being any mention of the minimum earnings? Should I take note of the date / keep a copy of the pdf file to use in the future?

Link to post
Share on other sites

Sorry about the title, but I am feeling a bit angry about the situation.

 

Gizmo, thanks for the reply. I followed the link but can't seem to download the info on buy to lets, I will do it in work on monday. Is there any significance in there not being any mention of the minimum earnings? Should I take note of the date / keep a copy of the pdf file to use in the future?

 

I can understand your anger.

 

you need it in writing about hte change really, but I would ring a broker as a new BTL buyerandask them for a quote, criteria etc, to start buliding some evidence.

 

Have you put your complaint in writing? In my exp BM are very good at resolving them -

Consumer Health Forums - where you can discuss any health or relationship matters.

Link to post
Share on other sites

I cant give you the link but I can confirm that BM have a minimum income of £25K for this transaction.

BM now have this as a min income requirement for all BTL applications. This has been introduced since September 06 but not sure when exactly.

 

I will try & remember to try to find out next week.

Link to post
Share on other sites

I cant give you the link but I can confirm that BM have a minimum income of £25K for this transaction.

BM now have this as a min income requirement for all BTL applications. This has been introduced since September 06 but not sure when exactly.

 

I will try & remember to try to find out next week.

 

Thanks if you can - my mortage and BTL are with BM, and I have friends with incomes of £15K who have takn BTL with then in the last year or so.

Consumer Health Forums - where you can discuss any health or relationship matters.

Link to post
Share on other sites

I have found thier latest criteria for BTL, February 2007 and it does stste a minimum income of £25k.

 

http://www.bmsolutions.co.uk/_pdf/btl_criteria.pdf

 

We have nothing in writing so far, we dealt with the companies complaints department last thing Friday. My wife was told by one person on the sales team that they have had about five people in the same situation but doesn't know the outcome as its past on to the complaints team.

 

We renewed another BTL mortgage with them in January but the new criteria was not mentioned.

 

Was it up to us to check if the criteria changed during the chain of events?

Link to post
Share on other sites

  • 1 month later...

As per mortgage regulations you would of been notified within 30 days of any change in product (this includes interest rates and any product amendments)

 

mortgage companies would usually say that it is your responsibilty to make sure that the information related to the account is thoroughly read and understood, it would be your responsibilty

 

but would like to know the outcome of this complaint

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...