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    • Hello, Following the submission of my defense, last night I received an email from DCBL indicating that the claimant intends to proceed with the claim (I've attached a screenshot of the email for reference) along with the N180 directions questionnaire. I'm unsure how they obtained my email, but I suspect it was through the courts' form when I completed the Acknowledgment of Service. This email almost slipped my attention. I have also today received a letter from court to state they have received my defense.  It appears they are requesting an online telephone hearing with the court. Could you please advise me on the necessary steps I should take at this point? Thank you for your assistance. Letter-Email 25-04-24.pdf N180 - Directions questionnaire (Small Claims Track).pdf
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    • Just follow this link and have read of some threads so your familiar with the process https://www.consumeractiongroup.co.uk/topic/347310-legal-n180-directions-questionnaire-small-claims-track/#comment-5178739
    • Sorry,  I'm not familiar with terminology.  Direction questionnaire is what I've seen online as next step. Witness statement: I haven't gone that far, that's why I put the question marks.
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Is your bank quoting the Lloyds victory to put you off claiming? - Contact the BBC


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It seems that Abbey ARE doing this - I've seen two letters from their solicitor today containing this -

We also refer you to the recent judgment in Berwick & Haughton -v- Lloyds TSB wherein it was found that “there was no ground in law for recovering from the bank the amount of any charges he has paid to it.”

The fundamental issue in Berwick v Lloyds concerned whether or not the charges were imposed as a result of a breach of contract.

 

The judge decided that the claimant did not demonstrate a breach of contract, so found in favour of the bank's "service charge, not default" defence.

 

Abbey admit that their charges are default charges arising from breaches of contract - they defend on the basis that they are a pre-estimate of the loss suffered by Abbey as a result of your breach.

 

Berwick v Lloyds is therefore completely and utterly irrelevant!

 

....and the reference to it in the letters they have started to send out should be disregarded as intimidatory and yet another shameless trick in their abusive litigation strategy.

 

Don't let them bully you into accepting a lower amount, and write back rejecting their reference to the Lloyds judgement and request its withdrawn. Also quote the claim's in which their defence has been thrown out by judges as an abuse of process.

Dear Ms ******,

 

Thank you for your letter dated [date].

 

Unfortunately I am not willing to reconsider my position in respect of the amount at which these matters will be settled, until such time as Abbey discoses its true loss incurred as a result of each of my contractual breaches.

 

Furthermore, I am wholly disappointed that you have chosen to erroneously cite the case of Berwick -v- Lloyds as relevant in respect of my own claim against your client.

 

As you are surely very well aware, the issues upon which the recent judgement was made in favour of Lloyds TSB fundamentally differ from those of my own claim. The District Judge at Birmingham County Court found that in the particular case, a breach of contract was not demonstrated by the claimant, and therefore upheld Lloyds defence that the charges were fee's for a service, as opposed to default charges. This small claims track judgement is not binding on any other court, and is in fact subject to an appeal.

 

Abbey Plc does not attempt to "cloak" its charges in the same manner - it readily admits that they arise from breaches of contract, and you do in fact refer to them as 'defaults' in the very correspondance to which this letter is in reply.

 

Therefore, I quite reasonably consider your letter to be part of Abbey's wider strategy of attempting to intimidate claimants and dissaude them from pursuing legitimate complaints.

 

May I also refer you to claim numbers 7DC42005 and 7NB00229, where your defence was found by the respective district judges to be an abuse of court process and resultingly struck out.

 

Accordingly, I respectfully request that you reply to me by [date] retracting your reference to the case of Berwick -v- Lloyds TSB, and furthermore apologising for this transgression.

 

I look forward to your prompt response.

 

Yours Sincerely,

 

 

Copy to;

 

***** County Court

  • Haha 1

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Once again, Gary, totally brilliant. Hugely appreciate the time and effort you put in to help us.

 

Adam.

I do my best to be helpful, but at the end of the day I'm not a professional - please seek further advice if you're not sure. On the other hand, if I have helped, please click my scales - thanks ;)

 

Current Claims (all for friends!) -

 

Abbey - over £4k - Court claim issued & AQ filed ('Tish vs Abbey'). Alloc'n Hearing 21 Sept - Claim stayed 29/8/07.

Cap One - just under £2k - WON (just over 2k!)('Tish vs Cap One')

Cap One - just under £1000 - WON (just over £1k) Nov 07 (JimmyBoy vs Cap One)

Lloyds TSB - £3.5k - Court claim issued, defence rec'd and AQ filed; Alloc'n hearing 7th Sept Claim stayed 29/8/07! (JimmyBoy vs Lloyds')

MBNA - over £1k for mis-sold PPI - WON - approx £1500(IpswichWitch vs MBNA . . .)

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Got the same thing in an email yesterday when they offered 60% as full and final.

 

Needless to say they were told to revise their figures upwards before I'd consider it and that the Lloyds case had no relevance to my claim.

 

Be interesting when they reply as to what they come up with.

 

GaryH, you always come up with a brilliant letter but unfortunately for me, it's always 24 hours after I've replied to Abbey.

 

Just as an aside, the AQ in our Mercantile hearing has been dispensed with so I got permission to write to the Judge and enclose the Abuse of Process order for his consideration. Will let you know what comes back.

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25%!!!!!!:D PMSL!

 

You'd think that Abbey's solicitors would know very well by now that CAG members won't be fooled or intimidated by their underhanded tactics, would'nt you?;)

 

I would probably suggest that they try another one. This one is just making them look a bit silly!

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Tis indeed.

 

Can I have your autograph?:D

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When the autobiography comes out, will you give us all a mention :-)

 

Gary H guessing you think I should send off the letter toute suite!

 

Just had an email back from the guy at BBC wanting my phone number!

8) FoxyFiona

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Excellent. I would suggest you mention Abbeys continuing abuse of court process and their clear strategy of damage limitation by intimidating claimants. Also quote the (at least) 2 cases where their defence has been thrown out by judges as an abuse of process.

 

Incidentally, they retracted the reference to Berwick v Lloyds in an e-mail to a user yesterday so it'll be interesting to see if they continue to quote it or not. http://www.consumeractiongroup.co.uk/forum/abbey-bank/69269-conncat-abbey-5.html#post845550

Please remember to DONATE! Help CAG keep up the fight!

 

 

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Hi guys,

 

The guy at the BBC has just rang me, he was nice, just did about 5 mins on telephone, asked when I got the letter, if I thought they was trying to intimidate people, a few details about my case and if I am still going ahead. Prob more scarey tho wants me to email a head and shoulders photo, did warn him that may be more frightening than the bank charges :-)

8) FoxyFiona

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Whooo, just spoken to the man from the Beeb, as per your advice Gary I got in the reference to CAG at least 3 times, mentioned both Abuse of Process Strike outs and the fact that the reference to Lloyds was an attempt to intimidate and threw in the fact that they'd withdrawn the comment yesterday to one user of CAG.

 

Also told him that no one would object to a reasonable charge but that what the banks are charging is 'not reasonable' and a clear attmept to make profits rather than cover their costs.

 

Hope he mentions CAG in the article, i tried to get it in as much as I could. Told him I probably would have been intimidated if I hadn't had CAG behind me.

 

He's going to use some of the wroding from my email in an atricle he's writing, so will watch out for that.

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Fantastic, well done to both of you!!:)

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Fantastic, well done to both of you!!:-)

 

Absolutely!!...............this is brilliant:D

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Gary do you think they are likely to contact me?

 

I thought my case and Kia's would have created some interest but I hope I am correct in saying this neither of us have heard anything from the media, Bankfodder we he called me told me he would be contacting the press and could he pass on my details which I said ok.

 

Not wanting to push myself forward here but cases like mine and Kia's could only help everyone who is currently in the system if more judges were to see what was happening they may follow with the same directions.

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Maria,

 

Yes, I believe something is being worked on - although the Lloyds thing sort of hijacked the agenda for most of the last week or so, so I think it went on the backburner.

 

I'll ask BankFodder about it.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Really? What, about Abbey quoting Lloyds? What did you say? When is it going on air?

 

Ooooooooooo how exciting!!!!!:grin:

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I need a lie down!!

 

Yes it was regarding the Abbey quoting Berwick v Lloyds, she asked me when I got the letter quoting case, what I thoght of it, am I still going ahead with claim. It only lasted about 3-4 mins (felt like forever). Like a plonker never asked when it was going out but the guy from BBC had passed on my info to her. It was for the money section of the news. I have had a look on their website and think its at 6am, but who knows what day it will be?? Worrying now that I sounded like an idiot:o

 

But what an exciting days its been!

8) FoxyFiona

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