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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Noddy vs CapitalOne ***WON***


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Wife got another credit card and paid off the balance. Sent off her S.A.R - (Subject Access Request) and received her statements. Completed a schedule. Claiming £1,000 and £1,200 in contractual interest.

 

Sent off the Prelim letter and got a "were looking into it". 16 days later sent off the LBA.

 

So I am about to complete N1. I have a few questions.

 

1. Can I print the N1 double sided to save the rain forest or should all documents to the court be single sided.

 

2. I am representing my wife so do I need to complete an additional form or where do I do this on the N1.

 

3. I was think of attaching all my current correspondances and some of CAG court papers (OFT, Relevant Case Law to Penalty Charges, EDM, etc). Thoughts.

 

4. I am including a copy of the current terms and conditions and charges sheet (downloaded this from there website) and schedule. Anything else I need to include?

 

 

Thanks

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Hi Noddy

 

I don't think Courts like double sided!

 

To represent your wife, you need to put a request on your AQ (if it gets that far) to the Court for permission to speak on her behalf as her Lay Representative.

 

On your Claim Form, provided it's completed as recommended on CAG, you only need to attach the schedule of charges. Everything else comes later as far as I am aware.

 

Hope that helps - Adam.

I do my best to be helpful, but at the end of the day I'm not a professional - please seek further advice if you're not sure. On the other hand, if I have helped, please click my scales - thanks ;)

 

Current Claims (all for friends!) -

 

Abbey - over £4k - Court claim issued & AQ filed ('Tish vs Abbey'). Alloc'n Hearing 21 Sept - Claim stayed 29/8/07.

Cap One - just under £2k - WON (just over 2k!)('Tish vs Cap One')

Cap One - just under £1000 - WON (just over £1k) Nov 07 (JimmyBoy vs Cap One)

Lloyds TSB - £3.5k - Court claim issued, defence rec'd and AQ filed; Alloc'n hearing 7th Sept Claim stayed 29/8/07! (JimmyBoy vs Lloyds')

MBNA - over £1k for mis-sold PPI - WON - approx £1500(IpswichWitch vs MBNA . . .)

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Just completing the N1.

 

1. Got stuck on Value bit as I am claiming Contractual Interest. Is this ok or does anyone have a better one

 

Charges £x

Contractual Interest £x

Court Fee £x

 

TOTAL £x

 

Plus contractual interest from date of issue to date of judgement/settlement at £x per day OR at such rate and for such periods as the court deems just.

 

2. Appendix. Have included the following. Anymore I should include.

 

Schedule of Claim for Charges

Credit Card Agreement (April 2007)

Credit Card Agreement (May 2007)

OFT's action on credit card default charges

Calculating fair default charges in credit card contracts

Early Day motion from the House of Parliament

Financial Ombudsman Service News Issue 57

Relevant Case Law to Penalty Charges

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  • 2 weeks later...
  • 4 weeks later...

Hi Noddy - MANY CONGRATS.;)

 

I won yesterday as well - just over 2 grand! (Tish vs Cap 1)

 

All the very best - Adam

I do my best to be helpful, but at the end of the day I'm not a professional - please seek further advice if you're not sure. On the other hand, if I have helped, please click my scales - thanks ;)

 

Current Claims (all for friends!) -

 

Abbey - over £4k - Court claim issued & AQ filed ('Tish vs Abbey'). Alloc'n Hearing 21 Sept - Claim stayed 29/8/07.

Cap One - just under £2k - WON (just over 2k!)('Tish vs Cap One')

Cap One - just under £1000 - WON (just over £1k) Nov 07 (JimmyBoy vs Cap One)

Lloyds TSB - £3.5k - Court claim issued, defence rec'd and AQ filed; Alloc'n hearing 7th Sept Claim stayed 29/8/07! (JimmyBoy vs Lloyds')

MBNA - over £1k for mis-sold PPI - WON - approx £1500(IpswichWitch vs MBNA . . .)

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Congratulations . .well done

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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