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Tommos V RBOS- 2 accounts=2 claims???


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I've a question that hopefully someone can help me with??? I have 2 accounts with RBOS that I'm claiming charges back on and the bank recently paid me the full amount on one account but I've have heard nothing on the other account?? The 14 day period is just about to end before I start court proceedings and I'm just a bit wary of proceeding as I've been told that if you make 2 claims the bank will definitely close your account and give you a bad credit score?? Would this be classed as 2 claims even though all the correspondence has both account numbers on.

Is anyone else going through a similar thing?

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