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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hubby v A & L **WON**


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hi all, settled with the halifax last week got an offer from the a&l for 720

claiming 1500 turned it down because of the way the women was on the phone anyway now having massive panic attack over the lloyds business

a&l were served with court papers on the 13th am going back through everything can't find t & c has any one else needed them when they got to court

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My advice, dudes, (FWIW) is not to panic.

 

Lloyd's case was a fluke win for them, so much so it even took THEM by surprise!

 

You should be able to get a copy of the T&Cs from your local branch. Unless they've run out copies after being inundated with requests for them, lol.

 

I've lost count of the number of the things I've chucked in the bin, seems they update them every five minutes. :cool:

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Hi just received a letter from wragge & co saying they are acting for the a&l in this matter and they have sent me an acknowledgement of service with intention to defend, not sure how serious they are taking it the person that signed the acknowledgement is a trainee it says under position held? any advice gladly accepted i have kept all correspondance between us but partly wishing i'd accepted there offer now:eek:

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That is normal. Most of have recieved letters and defenses from them. Dont worry.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Hi blue , we seem to be at the exact same stage. I also received acknowledgement from Wragge & Co. today also signed be a trainee.

I think they've took on a load of YTS trainees to cope with the influx of new claims. I wouldnt worry too much about the Lloyds case , it can't set a precedent in a County Court. Good luck with your claim.

Joe

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Hi joe1969 received a cheque from them on sat morning the difference between 12 and the actual charge going to send a rejection letter in the morning going to the libary to do it as my printer has packed up but good luck with your claim

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hi, a little help please was reading up about what to do next is there any way of reading a hard copy of the basic court bundle as my computer won't open it for some reason still waiting for a & l defence they sent me a letter stating intent to defend so just trying to get prepared cheers for all the advice

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Hi went to the libary and have sent a rejection letter to there offer spoke to a&l on the phone and they said the offer is the best i'm goin to get because they will fight me all the way in court so looks like i'll be havin a day out just hope i can get the computer and printer workin properly before then or else i'll be spending some time in the libary

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Hi received defence from wragge today seems to be the same one that everyone else has received so i am going to send them a copy of my spreadsheets on tues because of the bank holiday and my ageing printer, but they also sentme a letter saying why the lloyds tsb won there case and how this will favour them in court i now this is just scare tactics but it's working tonight

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Hi, received an allocation questionare from the courts this morning a & l have said they intend to call 1 witness :confused: , not sure who that will be am going to fill it in over the weekend and take it to the courts on monday morning hope it doesn't go as far as the court's but just trying to get a court bundle together at the moment only had a basic acc so if any one has any cases that are worth reading like this all advice would be gratefully accepted, good luck all

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hi all took A Q to court today and spent the afternoon in the libary printing some stuff off computer still not playing when it comes to printing so trying to get everything ready so that i am prepared hope i don't have to go to court but reading as much as i can and hoping it stays in

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  • 2 weeks later...

hi all quick update received offer from wragge and co this morning for less than the a & l offered me before we put n1 form in:mad:, so going to send rejection letter this afternoon, they said it was purely on a commercial basis they were prepared to make a settlement offer.

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lots of us at nearly same stage - somethings got to happen soon!:-)

 

 

jansus

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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hi all, quick update got court date through this morning 7th september :eek:, got till 20th july to give court bundle but quick question i sent copies of everything to wragge & co and court with AQ do i still have to send another or would you just ring and check thanks

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  • 2 months later...

Hi all, hubby got a letter off wragge and co this morning and they have settled in full it's been long and hard process and hubby now has smug smile on his face from when i wanted to settle will donate when it clears and thanks to everyone who has helped nowing or otherwise:D

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Did they settle for the full amount, with no hastle??

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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WELL DONE-

 

 

GREAT NEWS FOR EVERYONE ELSE STILL WAITING-

WORTH ALL YOUR HARD WORK THEN:D Please let everybody know the details of how the last bit of negotaiting went it may help .

JAn

 

Congratulations.gif

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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As there are not many of us left here in this ghost town I will post well done again:D

 

Dont forget to ask a mod to have your thread changed and get moved to successes - after a few more people have seen your good news- just what was needed!

abr0345l.jpg

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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CONGRATULATIONS..!!!

 

It is brilliant news for you. :D :D

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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