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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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My First Claim vs Lloyds or Claiming For Dummies


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Hello all!

 

I've been reading through all the posts on this forum and have decided to have a crack at reclaiming various overdraft charges (and perhaps interest if my brain can handle it) and late payment charges for my current account and credit cards.

 

I have all my statements since day dot (minus a few that have escaped but I think the total will be sufficiently impressive without them!) and will be adding up how much I have been scammed out of over the weekend.

 

However, one thing still niggles at me - Lloyds changed their o/d charging by dropping it to £12, I believe this figure was deemed acceptable by somebody, somewhere, although this is a fact I noticed only in passing before I seriously considered making my own claim. Should I be claiming for these charges as well or have they managed to cover their backs?

 

Also, I seem to recall reading somewhere (again, there's a lot of info on these pages so I can't find the reference) that the 6 year limit is invalid now and that you can claim back as far as you like. Is this fact or fiction?

 

Thanks for any help in advance and a merry Wednesday to all

 

:)

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Hello and welcome to CAG

 

:)

 

Hello all!

 

I've been reading through all the posts on this forum and have decided to have a crack at reclaiming various overdraft charges (and perhaps interest if my brain can handle it) and late payment charges for my current account and credit cards.

 

I have all my statements since day dot (minus a few that have escaped but I think the total will be sufficiently impressive without them!) and will be adding up how much I have been scammed out of over the weekend.

 

However, one thing still niggles at me - Lloyds changed their o/d charging by dropping it to £12, I believe this figure was deemed acceptable by somebody, somewhere, although this is a fact I noticed only in passing before I seriously considered making my own claim. Should I be claiming for these charges as well or have they managed to cover their backs?(YES, it still hasnt been proven how much it ACTUALLY costs to send a computer generated letter etc, and i am betting it wont be £12)

 

Also, I seem to recall reading somewhere (again, there's a lot of info on these pages so I can't find the reference) that the 6 year limit is invalid now and that you can claim back as far as you like. Is this fact or fiction?(FACT - Although going over the six year period can make to process a little more complicated)

 

Thanks for any help in advance and a merry Wednesday to all

 

:)

 

My advise would be to read, read and read some more. Here are a couple of links to get you started.

 

 

 

 

 

XxXxX

 

If I have been helpful, PLEASE click the scales

 

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

I WON !!!!

 

 

 

 

 

 

DONT LET LLOYDS PRESSURE YOU INTO THROWING IN THE TOWEL !! THEY MAY HAVE HAD ONE VICTORY, BUT WEIGH IT UP AGAINST THOUSANDS OF SUCCESSFUL CLAIMS !!!

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If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

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Wow, speedy response!

 

Thank you for the kind welcome, it's good to be here! Also thank you for the links, particuarly the last one, I shall peruse them in detail.

 

I think then that I'll invest in a set of highlighter pens and put the kettle on :)

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