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if you read the sar you sent you'd see they have 30days... thats not really what should be in snotty letter and should be sent tomorrow. paploc is what you received in your attachment in post 1 pre action protocol letter of claim. have you not been reading up as advised since last month? type BW snotty letter in our enhanced google search box on this page
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Hi all, SAR was sent almost 2 weeks ago now but I am yet to hear anything. Sorry dx100uk but what is a paploc? "Dear BW Legal, With reference to your most recent letter to myself – letter before claim, I am writing to you to inform you that I shall be disputing the claim and I will not be paying any money to either yourselves, nor your cowboy clients. I am shocked that any company would work for Armtrac, a quick search on the internet would lead anyone to think that KBT is a scam. They are too tight to put up correctly worded signs in areas where they should be placed, don’t abide by legal timings, and then they proceed to harass innocent members of the public to pay their so called “fines”. I suggest that this should be taken no further, for you would be a fool to take such a weak case to court. Yours sincerely…" Is this the sort of letter I should be sending off? Any criticism and suggestions is much appreciated.
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By brassnecked · Posted
Thed very inclusion of the Byelws on the sign sort of undermines Simon surely, as it clearly states a prohibition and its impossible to form a contract with VCS by stopping there. -
Many thanks for that Emmzzi, was unaware of the flexi furlough changes. The reason I asked because as you mentioned it should be fairer for all but again my company has stated that they are only prepared to use one driver at the moment and keep the other on furlough, even though the confirmed workload for the month already is enough for two. And thanks again for the HSE guidance details. I can assure you before the last lockdown a lot of restaurants / bars kitchens where I delivered to were not adhering to COVID protocols and no wonder it ended up the way it did. Cheers
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By lookinforinfo · Posted
I wonder how many PCNs they have issued for tailgating?
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Our picks
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Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 32 replies
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
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