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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Citroen Saxo Clutch, do i have to pay for it?


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A few weeks ago i bought a X(2001) Citroen Saxo Diesel from a garage i found through Auto trader. I travelled 74 miles to the garage and when i tried the car i mentioned to the sales man that i thought the clutch seemed high, he then got in it and threw it about a bit and said it was fine. I drive a car and no nothing about how it works presumed this to be the truth.

I picked the car up 10 days ago and the salesman who sold me it was off and what seemed to me the boss asked me if he had mentioned warranty. I told him that i had been told(as an example) if something like the gearbox dropped out that they would fix it to which i stated i lived over 70 miles away and he said they would probably send a cheque(salesman said this not boss). I was then given a 3 month(silver) warranty that they purchase from a company for £120 and he made a remark about how they had lost money on the car thanks to the salesman!

When i hit the motorway on the way home i noticed that the clutch seemed to be slipping so the next day my father took it to the local citroen garage who to put it bluntly said the clutch was knackered! The mechanic contacted the garage as in his opinion i should never had been allowed to drive that distance with the clutch. The garage(i bought it from) seemed to be under the impression the warranty would cover it and so today it went to be fixed.

The mechanic rang the warranty to get authorisation and told them that the bearing had siezed causing the damage to clutch and plate and gave the cars mileage which apparantly didn't match as the garage(i bought it from) had put the wrong mileage down. The warranty had 82500 and the mileage was 82370 he was then told it was wear and tear and they wouldn't pay out.

My father then rang the garage(i bought it from) and was told that something would be sorted(for payment) and to ring back after 4.

The total bill was £300 and several times after 4 we couldn't get hold of the boss only a salesman who stated that they had lost money on the car and they would have done it for less which i'm not sure where as they only sell the cars hence the warranty.

I now have a bill for £300 which i can not afford to pay and not sure if i can force the garage to pay all of it or something towards it.

Sorry for such a long story but does anyone have any advice

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Send them a LBA then sue - absolutely the garage is liable for the entire cost of the repair.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Forgot to explain why i was offered only £70.

After numerous attempts today trying to get hold of the boss i gave up(have a 3 year old can't sit dialing the phone all day) anyway eventually my father got hold of the salesman who sold the car who was instructed to offer us £70.

This is half of what they could buy the clutch for and the labour on a diesel car?? Yesterday it was £70 and £150, not sure which one was labour and which was the clutch price, £250 yesterday £140 today.

On my bill the clutch itself before vat was £130 so how they get that i don't know but unfortunately with my father being told by trading standards that we "would struggle" with this he has accepted the offer(not received it yet tho). Which is great as i have the £250 to find!

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I doubt you "would struggle" - the dealer has a responsibility by SOGA to provide you with an item which is durable, fit for purpose etc. If not, then he must at least cover your financial loss in not doing so. This DOES apply to second hand cars if sold by a dealer. To me, it is a black and white case - worried that trading standards see it differently!

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Oh! I'm confused now, with trading standards telling us this we thought £70 was the best we could get and unless they don't send the cheque (which i presume they will as they will know all this) I guess i'm stuck!

Sorry but what is a LBA and who is SOGA?

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to summarise the contract

from purchase date to a certain reasonable time, noted via DTI factsheets this may only be a few weeks. if the purchased product is faulty the buyer has the options of either

*repair

*replace

*refund

which the initial owner/seller of the product has to honour within reasonable time, with least inconvenience and without costs to the buyer and minimal costs to the seller.

 

in this short period from purchase the least inconvenient option is of course a replacement or refund.

 

after the short period a refund/recission of contract cannot be authorised unless the initial owner/seller breaches the contract by either.

*not offering any method of repair or replacement

*not doing so within reasonable time.

or if their are other circumstances which warrent a recission.

 

Found it on another thread

Would it still cover me as the garage(i bought it from) never carried out the repair as i couldn't have drove 74 miles with the clutch in that state as i may not have got that far!

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