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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I've won! But....


gary105
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Hi there, I've just successfully claimed back over £3000 from Natwest - Happy days! However, as I owe them £1500 for a loan and. However, as they will still owe me the rest of the money, I was told today by Unidebt (Who are now handling the accoount) that I will have to wait ten days after the the charges been paid back because the account is now closed and they need to make sure that nothing else is owed (which it isn't)

 

Can they legally hold on the money for ten days after the charges have been back? (Even though I owe them nothing else!).

 

It sounds like to me that this is a delaying tactic.

 

Please help?!

 

Thanks

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i dont know if they can hold it but you could say you want interest on every day they do! they would do it to you,,

 

jezzy

R.B.S Mastercard £7,189.00 written off default removed

NatWest Goldcard

Natwest business account

Natwest joint personal

B&Q Trade account

Debenhams store card

leeds mortgage

Nationwide

[sIGPIC][/sIGPIC]

 

IF YOU HAVE FOUND MY ADVICE HELPFULL PLEASE CLICK ON MY SCALES, ALL ADVICE IS GIVEN IN GOOD FAITH AND IS MY OPINION ONLY

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Hi.. I had the same problem last week, when i went to draw the funds out of my Natwest account they informed me i could not have it as Telford wanted to clear my debt (they had already taken this off the balance) and would send me another cheque for the remainder in 10 days!

I asked the branch to put me through on the phone to Telford who dug their heels in more and told me there was nothing i could do, the new cheque would be with me in 10 days! I told them then to shove their settlement, and stormed out of the branch!

I returned home and phoned Cobbetts who seemed more upset than I that this had happened. She told me Natwest would call me soon, I got a telephone call from Head office a few hours later saying sorry and i could go down to the branch again and my money was waiting and also to bring the uncleared cheque for the AQ fee as they would clear this straight away for me!

Result! .. sometimes it's worth stamping your feet :)

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Cool!! Sorry to ask, but who is Cobbetts and have you got their number? Thanks! It's seems to me like Telford are pulling a fast one!

 

Cobbetts AKA NatWest's solicitors. The phone number is: 0845 404 2404

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Sorry I don't think so, my case went right to the wire and they wanted the Notice of Discontinuance. It looks like your going to have to wait a few more days :(

I know it is frustrating but you still won :)

 

Regards, Lisa

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Does anyone else know if legally they keep can the money for 10 days? Could I say to them that I could take further legal action if they don't release the funds within 24 hours?

:|

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Soz gary, haven't a clue on this one. Somebody else should be able to respond though - I'll bump it up for you!! xxx:p

Can't find what you're looking for? Please have a look at Michael Browne's

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  • 2 weeks later...

Ok - the ten days past on 28th May. Was promised that the cheque would be with me by today, but hasn't arrived yet. I called on 29th to see what's happening and was told if it didn't arrive by today, call them and they will release the cash over a counter at a branch. I called them today to arrange and they denied all knowledge of it, and they've told me that I just have to wait for the cheque!! Iwent totally mad at them and said they have no right to keep this money as it's rightfully mine.

 

Please help! What shall I do next?

Thanks

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hi there,just guessing but how about another letter before action ? anyone got any other ideas

 

 

jezzy

R.B.S Mastercard £7,189.00 written off default removed

NatWest Goldcard

Natwest business account

Natwest joint personal

B&Q Trade account

Debenhams store card

leeds mortgage

Nationwide

[sIGPIC][/sIGPIC]

 

IF YOU HAVE FOUND MY ADVICE HELPFULL PLEASE CLICK ON MY SCALES, ALL ADVICE IS GIVEN IN GOOD FAITH AND IS MY OPINION ONLY

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Gary, PM Parkvale - he's one of our site helpers now. He'll either know what to do or know where you can get further advice.

 

Good luck mate - hedgey xxx :p

 

p.s., and for its worth, I think this really stinks. They're giving you the runaround and they're out of order. Classic case of the left hand doesn't know what the right hand's doing. :evil:

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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Lol......... you need to click on Parkvale's user name (he posted on Fendy's thread this morning so he'll be easy to find!) and then send him a private message. He's not online at the moment though - but he'll probs be back on this afternoon. Hope he can help you with this. xxx :p

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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gary, have a look at this thread it might help with your problem. Good luck http://www.consumeractiongroup.co.uk/forum/natwest-successes/78180-hi-does-anyone-know-3.html

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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hi there. im new to this. I have an overdraft with my bank. I was told if I try to claim back charges they could just ask for me to repay my student overdraft which i dont have the money for? should i proceed?

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meilkan

The first thing you should do is start your own thread here is the link to do that. http://www.consumeractiongroup.co.uk/forum/newthread.php?do=newthread&f=12 But to answer your question. You need to open a parachute account first then start your claim. once your claim starts your account is then in dispute so they can't or are not allowed to close it...Start your own thread and you will get loads of helpful advice.

Good Luck

Shadrach

 

S.A.R - (Subject Access Request) sent 22nd Jan 2007

Prilim letter sent asking for £683 + £93.67 interest Total =£776.67

LBA 2nd April

N1 filed 23rd April 8%

Claim settled in FULL £969.93 30th May 2007

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gary, have a look at this thread it might help with your problem. Good luck http://www.consumeractiongroup.co.uk/forum/natwest-successes/78180-hi-does-anyone-know-3.html

 

Hi Parkvale,

 

Thanks for this - But it doesn't answer my question. All Unidebt are doing is holding rest of the money that they owe me of the loan was paid back. I'm wondering if I should now file a court order to get the meny back?

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