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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hello newbe here introducing myself and chasing Natwest


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Hello all,

as i said I'm new to the C.A.G I am going after the money NatWest has been fleasing form me since i started my advantage gold account.

I had been considering starting the ball rolling for a few months, only about 10 days ago I did I am a busy chapie and have been paying 'penaty fees' since at least 2003 i mean they even charged me £35 for making a £1 payment that had been processed on the same day but after they applyed there own charges that put me over my overdraft had they made the £1 payment before then they would have found more than enough to cover that and the monthly fee but the sequence they applyed them gets them even more interest and penatly fees and so on. thankfully the muppets show all of this on the statements:p :roll: .

I am not well versed in countulating interest and over so many years also the Natwest A.G.C charges changed so many times over the past few years and I am also slighly dyslexic (as you can probaly tell) so am worried about how I would 'handle' this i dont like writing as I missspell words miss whole words sentecices and use the wrong words to get it over and done with, and so am considering apointing a specialist firm, to prep and do the work for me and having seen todays news loyds bank favorable district court judgment I think am heading in the correct direction the firm i'm considering is a sub of a legal practice and charge a favorable 10% all the way.

oh the name of the firm is [edited:] has anyone here had any dealings personal experiance with them i sure would appreciate any info.

I would like to thank all for the wealth of knowalge and intelegence I have up to now found on this site and would like to offer any assistace I can also i would appreciate any opinoin and help i can get.

 

As i said wantever i can do to help i would be glad to do so well, save for large fiscal donations as I'm not very fulsh but once i get my money I will be making a donation by way of a thanks and to help those that are in a tighter spot than myself.

 

many thanks in advance and all the best

Fidz

[FONT=Times New Roman][SIZE=4][COLOR=red]Now your here & I've your attention pls atleast [/COLOR][/SIZE][/FONT][FONT=Times New Roman][SIZE=4][COLOR=#ff0000]look at[/COLOR][/SIZE][/FONT] [URL="http://petitions.pm.gov.uk/PAYUSBACK/"][B][FONT=Times New Roman][SIZE=4]http://petitions.pm.gov.uk/PAYUSBACK/[/SIZE][/FONT][/B][/URL] [B]:eek: Deadline to sign up by: [/B]21 May 2007 – [B]Signatures:[/B] 1,333 (as at 17/05):shock: [URL="http://petitions.pm.gov.uk/Penaltycharges/"][FONT=Times New Roman][SIZE=4][COLOR=darkgreen][B]http://petitions.pm.gov.uk/Penaltycharges/[/B][/COLOR][/SIZE][/FONT][/URL] [FONT=Times New Roman]that Berwick v lloyds case judgement [/FONT] [SIZE=1][SIZE=1][FONT=Times New Roman][COLOR=black]Analysed and surmised in concise plain English[/COLOR][/FONT][/SIZE] by 1 of our admins[/SIZE] [URL]http://www.consumeractiongroup.co.uk/forum/show-post/post-825486.html[/URL] [SIZE=1]& by[/SIZE][SIZE=3] R B R EARS[/SIZE] [U][COLOR=darkgreen][URL]http://www.consumeractiongroup.co.uk/forum/show-post/post-827833.html[/URL][/COLOR][/U] [FONT=Times New Roman][SIZE=4][COLOR=black]All the best.[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=4][COLOR=navy][I]FIDZ[/I][/COLOR][/SIZE][/FONT] [SIZE=4][FONT=Times New Roman][SIZE=4][FONT=Times New Roman][COLOR=black][FONT=Verdana][SIZE=2][COLOR=#ff0000]Any of my Advice & opinions and guidance are personal, not endorsed by C A G or Bank Action Group, are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.[/COLOR][/SIZE][/FONT][/COLOR] [/FONT][/SIZE][/FONT][/SIZE]

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  • 2 weeks later...

Have you decided whether or not to do this yourself. I can't advise on any of the firms who do it for you, but I do know there are some people starting these businesses with no knowledge or experience and then charging extortionate amounts, so be careful who you appoint.

 

If you want to do it yourself, we'll do our best to help you.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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