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phone call 2day to rbs


ihaterbs
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Ok into a second claim with the RBS after a bitter feud and them failing to respond to my data protection request and I had to issue procdings to force them to give me my list of charges I won , So ive now requested my charges back and they responded promptly with a brief letter saying there considering my claim , ok that’s 3 weeks ago now im about to issue a LBA so I thought I would give them a call see where there @ the 8 week scenario blah blah blah law this that the other popped up and then I said im not happy and would sue they said you cant have it both ways mr I haterbs , and we wont pay out if you take us to court , my response was no you normally only do if customers issue you then try and settle ,”” well that’s not true she said we pay back lots of people with out court action “”!!! So what’s there stance now, should I issue a 14 day notice and then a N1 or let them payout , I cant see why they would say this I believe its misleading but a general opinion would be nice ……

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Follow your timescales not theirs. So LBA and if they don't wish to settle then fill in your N1.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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