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Moorcroft - Shop Direct -CCA


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I have been paying Moorcroft for an outstanding debt with Shop Direct. I sent Moorcroft a CCA request and have received a reply today.

 

" We are on this occassion unable to provide you with a signed credit agreement as we are no longer dealing with the account "

As i have already made payments to moorcroft am i able to send them a non compliance CCA letter and claim any payments i have made to them?

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