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what can I claim for

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:???: hi everyone I have been sent copy statements but am unsure of what i can claim for. I am a bit confused they are listed as this :-

o/d excess fee


service charges

unauthorised borrowing fee

arrangement fee

unpaid items fee

account charge hope you can help:-D

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Guest ChloeJane

Hi Rob,


Yes you are right and here is a link to veryify.




On the right is also a link to the spreadsheets and as long as the format is in date, amount and reference then you are fine.


All the best,



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Guest louis wu

You can claim anything thats a penalty charge, you cannot claim a service charge.


Chloe's link will clarify things for you.


Good luck



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