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    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
    • did you submit your directions
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Herbert takes on Natwest


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Hi Everyone!

 

As some may have seen, I am beginning the task of reclaiming my unfair bank charges. I have held bank accounts with Natwest and HSBC over the last 6 years, plus a Natwest Mastercard. To keep myself and this site organised my dealings with HSBC are detailed in the HSBC forum.

 

I will use this thread to gain advice from you kindly people with regards to my Natwest account and (hopefully) credit card.

 

I have a few queries to begin:

 

1. To whom shall I send my request for the details of my bank charges by Natwest? My local branch or to the head office or wherever the people who deal with these matters are based? The address would be helpful.

 

2. Any information regarding the credit card would be great as I haven't seen much explained regarding these. The credit card has been closed for sometime and the banks are unable to give me the details. I am away from home and haven't been able to sift through my papers. Anyone know how I can find these details out?

 

Hopefully I will be able to bring together all statements and credit card bills in the next fortnight to check against the information supplied to me by the banks. I'm willing to take things at an orderly pace to help make this as stress free as possible..... all help greatly welcomed.

 

Many Thanks! ...... and Good Luck to all!

D. L Herbert

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Good luck:

Data Protection Act

 

Retail Regulatory Risk

2nd Floor

Cornerstone

60 South Gyle Crescent

Edinburgh

EH12 9WF

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/79547-natwest-charges-guide.html

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Hi lloyd, welcome on board the nat west forum! Use the link above that Parkvale's given you for the SAR - and send it recorded or special next day delivery to make sure it's signed for at the other end.

 

One SAR should cover all accounts that you have/have had with nat west - including credit card accounts, current accounts, etc. So you should only need to send them one £10 cheque/postal order to cover everything.

 

Keep us posted on your progress - good luck, hedgey xxx :p

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Am in the middle of getting these letters sorted out, don't know how to find out what my credit card number was, either have to leave it till I find an old bill or try asking within the S.A.R. ? Must I include the text which says Data Protection Act as part of the address. Or think it will be ok beginning it Retail Regulatory Risk? if that makes sense to you lot. Last question who do i make cheque payable to? ta

D. L Herbert

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Just address it Retail Regulatory Risk - no need to put the Data Protection Act on it as well. Cheque made payable to Nat West. Don't worry - you should be able to get your credit card numbers. I don't believe for one minute that Nat West can't access them via your name, address, date of birth and existing bank account details. They just know you're probably going after the charges!!! Stick to your guns with them - you'll get the info. We don't allow peeps to give up on here!!!! Stick with it and you'll get every little detail that you need. xxx :p

Can't find what you're looking for? Please have a look at Michael Browne's

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I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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  • 2 months later...

Hi I have recently received my statements from Natwest and now need to know how to go about calculating interest could somebody please point me in the right direction? Thanks

D. L Herbert

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Once you've highlighted all charges correctly on your statements, enter each charge into one of these spreadsheets 6. Interest calculation spreadsheets - just download the one that's compatible with your own pc. Don't delete the info that's in the spreadsheet though - just overwrite it with your own details - you'll find that the 8% interest is automatically calculated for you. :)

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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