nuttybeck vs hsbc

[nuttybeck]

hi all, new to all this so all advice,help and silly questions answered would be really appreciated,ta all.

[Michael Browne]

Welcome.

 

First and foremost, before you start please have a thorough read of the FAQs. This is a must, no excuses. There’s a Step by Step guide here too. You should print these out to refer to later, so as to avoid having to ask basic questions.

 

You need to spend 2 or 3 days gradually getting your head round everything. If you find a forum/thread/post of interest, save it in your Favourites, so as you can always find it easily. Here’s one to start with, which you should find useful later:

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

There’s a lot to take in, but it’s time well spent and will ensure that you succeed in your claim without problems. Remember it’s not a race, don’t rush, just follow the guidelines one step at a time

 

This is a self-help forum and you must be prepared to put in the time and effort required. It’s your claim, your money and you cannot expect others to do all the work for you.

 

Then look at other threads in your bank’s forum, so as you know what you can expect to happen. At the top of each bank’s forum is a Successes forum where you can follow previous claims against your bank from start to finish.

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank’s forum and post your progress and any questions there and you’ll get plenty of help. Always stick to one thread, so people can see what you’ve done so far and therefore can give you better advice.

 

The FAQ’s, Step by Step Guide and all the info to get you started are here:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

Finally the Moderators and Site Helpers are having to spend far too much time dealing with unnecessary and avoidable errors in claims caused by impatience, ignorance or just plain laziness. If you don’t know what to do next, ask. If you don’t understand something, ask. It might be a dumb question, but it’s a lot easier to sort out than a dumb mistake.

 

Good luck

[lee in wales]

Hi Nuttybeck

Welcome to the CAG

The best thing to do is to start a new thread in the HSBC section and introduce yourself ther, that way you can be helped by the people who have the most experience with them, also most importantly read upon as much info as you can so you know what to expect from the banks, start here http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

also read the other threads in your banks forum so you know how HSBC play ball.

see here http://www.consumeractiongroup.co.uk/forum/hsbc-bank/

keep us all posted on your progress

 

good luck

 

Lee:D

[nuttybeck]

thanx micheal,hope to hear from you when i finally go ahead with the procedure,got a lot of reading to do now by the sounds of it,thanx again.

[nuttybeck]

cheers lee,will speak to you quite a lot most prob so you will have burning ear syndrome no doubt mate.

[Guest ChloeJane]

Hi Nuttybeck!

 

Welcome to the Forum!

 

Yes there is a lot of reading to do, to find your way around.

 

Best tip I can give to welcome you is where to begin with the forum that will best help you.

 

If you click on the link here -

 

http://www.consumeractiongroup.co.uk/forum/

 

Scroll down the page and you will see the banks. Click on the bank you are claiming from - say hi in there and that will be your permanent link to keep coming back and posting your information.

 

When you have clicked on the right bank, scroll to the bottom of the page and press "new thread" then your done!

 

All the best with your claim,

 

CJ