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    • I received a Claim Form issued on 19 Jul 2021. The claimant is ParkingEye Limited.    The alleged offence took place on 22/10/2019. The particulars of claim read as follows:   "Claim for monies outstanding from the Defendant in relation to a Parking Charge (reference xxxxxx/xxxxxx) issued on 25/10/2019. The signage clearly displayed throughput University Hospital of Wales, Cardiff - Staff 4, Heath Park, Cardiff, CF14 4XW states that this is private land, managed by ParkingEye Ltd, and that it is subject to terms and consitions, including auhotisation being required for parking, by which those who park agree to be bound (the contract). ParkingEye's ANPR system captured vehicle xxxxx entering and leaving the site on 22/10/2019, and parking without authorisation. Pursuant to Sch 4 of the Protection of Freedoms Act 2012, notice has been given to the registered keeper, making them liable for the Parking Charge payable upon breach."   As they claim the PCN was issued in October 2019, I do not recall receiving anything in the post. I did receive a Final notice of Debt Recovery from dcbl, demanding £140. However, it had no reference on the letter so I just ignored it. I logged on to ParkingEye's portal to access photographic evidence and did not manage to find the complete PCN, however, there were just two pictures of the car with a time stamp (please see the attached files). I have copied the parking charge details from ParkingEye's website:   Parking charge details Parking Charge Reference: xxxxxx Vehicle Registration Number: xxxxxx Contravention date/time: 22/10/2019 19:41:52 Contravention location: University Hospital of Wales, Cardiff - Staff 4 Location address: Heath Park, Cardiff, CF14 4XW Stay duration: 0 hours 30 minutes Allowed duration: 0 hours 10 minutes Status: Open Outstanding balance: £155.00 (Please allow 24 hours after payment for it to be reflected on the balance)   I do not recall parking there, however I may have entered the car on multiple occasions on the day to turn the car around.   I visited the car park yesterday to take some pictures (please see the second attached file)   I have completed the AOS on moneyclaim.gov.uk   I am looking to file my defence based on the following points: The photographic evidence supplied by the claimant does not prove the car parked in the above mentioned car park. It just shows the front and the back of the car with two different time stamps. The notice which states that it is a staff car park is located right at the end of the car park, which is not noticeable as you approach the car park and the board seems fairly new to me, the claimant has not provided any proof to suggest that it was there when the alleged alleged offence took place? As they have allowed a 10 minute grace period, a £70 charge for 20 minutes is unreasonable.   Any advice would be much appreciated!! Thanks a lot. Parking Eye 2-converted.pdf 20210725_232345-converted_compressed.pdf
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    • Just need a bit of clarification on this. I run my own online business so I think I've got it right, but just good to have some clarification. I bought some items via ibidder auction site. Typically trade and liquidated items for sale there.  The items were men's fragrances and as I gather, auctioneers skip out of a load of the legal consumer right act jargon (from what I recall). Anyway. Several of these fragrances arrived smashed to bits. I logged it with the auction house with all photo's and evidence, and the staff responding even agreed with me that it was clearly damaged in transit.  Anyway, rather than refund me right away or ask me to return said damaged items to get a refund (as should happen right? After all, they pay insurance for their own benefit, to protect themselves as the sender), they put a claim in without refunding me. It's like they have been waiting for compensation to pay me, and if that didn't happen, it's no money for me.  To stop this getting long, the courier refused the claim because the items they sent were prohibited. Terms state anything made partly of wholly of glass won't be compensated and even so, fragrance rules is no more than 4 per parcel (they sent me around 10). Of course that's not my fault, they are responsible for shipment of goods and if they choose to cut corners, then regardless of it being trade lots, that's on them, not me. They've breached compensation terms of the courier and yet because of them not getting compensation, they wont give me my money back, even though they agreed from the evidence that items were clearly damaged in transit.  My thoughts on this (please tell me if I'm wrong): First port of call as they aren't forthcoming via emails is to put the pressure on them. Truthful bad reviews on sites like trustpilot will surely make them want to do the right thing? (That step is already done, by all means I'm happy to hear that I was wrong or it was stupid).   If that fails then it's down to an LBA, not just for the amount lost out on but also for loss of value of other items in the package (glass, liquid damage to those items reducing the value) and reasonable hours lost where instead of putting into my own business, I've been dealing with them.    The sum is low, some £50 or so. Yet it's the principal. I have to deal with customers day in, day out and if I cut corners by not fully insuring shipments, then it's me who takes the brunt and has to refund the customer anyway, so why should another businesses risk mean I've lost out? Thanks
    • both pages are in the earlier upload LFI   dx  
    • You have only shown part of the PCN. Could you please show the rest of it. Parking Eye are usually pretty good at complying with PoFA but not this time.
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NDR re Littlewoods catalogue


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hello everyone


i have n.d.r on my case for a catalogue debt of £327.03 i cca,e them and they recieved it on 10.4.07 i never heard anything so they defaulted then on 25.4.07 i had a "notification of instruction to proceed" letter as i said they defaulted on the cca they credited my £1 for cca off the balance and just ignored the request


can someone point me the right direction of what letter i should send them now?


much appreciated thank you:)

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  • 2 weeks later...

hi all


started to recieve phone calls from these now told the "lady" this morning i would not talk on the phone with them she said "but we are littlewoods not ndr" i never mentioned ndr so big mistake on her part i hung up i am going to fire off a telephone harrassment letter today i am pretty sure i have already sent them one but they obviously don,t understand it


they ignored my cca request and they don,t have long left before they commit a criminal offence i think they know that which is why the phone calls have started



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Hello Meg&Mog! I've recently CCA'd NDR re Littlewoods catalogue. Did you send a CCA or S.A.R to Littlewoods as well?


I sent my CCA a week ago but there isn't a record of it being signed for on the RM website. Do you think i should resend it by special delivery (RM more reliable with this)? Or just sit it out until they contact me?


I wonder if they'll acknowledge your complaint re 'phone calls? I have found these people to be very good at ignoring letters. Let me know how you get on with whole 'project'!!:)

I'm midway through the tunnel, but getting closer to the light.




Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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hi hopeful:-)


no i have,nt s.a.r.,ed littlewoods because they defaulted on the cca they know that they are running out of time i think


you could try ringing royal mail the number on the back of your orange slip sometimes they can tell you when and if they have recieved it


i am not sure about wether you should send it again i think as long as you have proof you posted it its up to them now but someone with more knowledge i am sure will be along to tell you what to do there


i doubt wether they will acknowledge my letter about phone calls she said "i had ignored there letters i supplied a phone number what choice do they have but to ring me" which is rubbish because they know they have,nt wrote to me


i will deffo let you know how i get on if you have a thread let me know what it is and i will watch yours too if not and you are unsure what to do start one some great ppl on here with great advice


good luck:-)

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Thank you for that info. I have got a general thread going in this forum "Can anyone help me with letter to solicitor?" You're right tho' if i get stuck i'll start a seperate thread.


It's great having access to so much valuable support isn't it? :)


I'll look forward to your next update :rolleyes:

I'm midway through the tunnel, but getting closer to the light.




Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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  • 3 weeks later...

Hi all




I have recieved a Default Notice from these this morning


as i said in earlier posts they never sent a cca never acknowledged that i asked for one they did cash the £1 cheque and i have proof they applied it to the account


i have sent them a harrasment by phone letter and a "you did,nt send me a cca yet you continue to harrass me" letter they recieved my request for the cca on 10.4.07 i have worked out that they are over there 12+2+30 days(can someone confirm that for me) my question is what do i do now?


do i report them? and who too? i always get confused with the oft ts and all that also should i send them a letter if so does anyone know of another thread where a similar one has been sent


thank you all so much :)

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