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Claiming from Lloyds TSB in Jersey

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:) Hello all - Im new to the forum but am claiming £789 from Lloyds TSB here in Jersey. I have just had a second letter of refusal but was interested in the last paragraph which states

" I hope that you now feel that I have been able to answer all the points you raised with us. Please treat this letter as our final response. This means that if you are still unhappy, you have the right to refer this matter the the Jersey Financial Services Commission, PO Box balh blah blah..... However you should note that the Jersey Financial Services Commission does not provide a Financial Ombudsman Service. Yours sincerely........"


Can anyone help - is there someone out there who has claimed bank charges back from Lloyds TSB in Jersey?? :-?

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  • 3 weeks later...

I'm sorry, I can't offer any help on this as I understand that legislation in the Channel Islands is not the same as the mainland. I assume the account was opened and is held in Jersey. If not perhaps you could try claiming via Head Office in England.


If not, then look at their complaints procedure. Maybe the organisation they suggest may help.


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Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007



Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi, Jerseylass.


If you click on your user name, in the blue line above you will see SEARCH.click on this and put in .....claims in Jersey...and have a look at the thread Philnj v Lloyds TSB. "won in 25 Days". There account was in Jersey, some of the other threads there may also help you.






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