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    • I can only speak from personal experience. But a similar thing happened to me. Seriously dented door.  I made the other insurance pay. They regarded it as a write off. Took the money, replaced the door. Never heard anything more about it.    Except clearly someone sold my details to claims company, because I got loads of calls in bad English for a few month's 
    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Returning a phone


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Hi everyone, never really thought that such a place exists. I can see it has helped a lot of people, hopefully it will give me some confidence.

 

I bought a brand new phone today, a BlackBerry, from T-Mobile. I've been with them for 4 years now, quite happy with them and planning to stay.

However, it turned out that this phone is far more complicated than I expected (nothing like Nokia or Samsung, or SE). I can't find the software I need in order to make most of that phone (ICQ, MSN, etc.) and some other software I find essential. Baiscally - it doesn't do what I expected it to do. Can I return that phone? Costs me about 50-ish a month, so if it doesn't do the job I need to change it.

 

Is there any policy I could use? 7-day returns or something? I looked all over the T-Mobile site, however, unlike the US branch (they have 20-day returns policy), I couldn't find anything.

Oh, the phone is still with its screen protector, nothing missing or damaged in any way.

 

I'm quite happy to swap the phone for another suitable at the same price.

 

Any help would be handy. Thanks.

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I'm no expert on these matters but I seem to remember that I had a 14-day cooling-off period when I got phones from Onestopphoneshop (an online retailer). Mine have always been connected to Orange and I did decide to return one last year as it happens. I was billed for 5 days line rental (despite never even breaking the seal on the box) but this was infinitely preferable to keeping it. However, I know I could have opened and used it and still returned it.

 

Did you buy it online or at a shop? I expect there will be differences between the two as obviously buying online invokes the distance selling rules. I'm sure someone will be along to give you the proper facts soon. :)

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Go back quickly and explain your problem, if you simply want to switch to a different handset, then providing you do it within the week or so, you should be OK. Just act helpless, if you go in stroppy they do their best to keep you stranded!

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sorry for the intrusion, but after reading your posts, i was about to add that usually phone shops give you a period for refund or exchange the local o2 shop did for my partner when she purchased a phone and ,then realised the memory was dreadful. one quick return to the store the day after and she came away with a much better phone. it's nice when you can say that some stores do actually try to be helpful.

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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