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Is this true?


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HSBC are trying to fob me off saying the Ombudsman has recommended an 8 week turnaround time from the time they input the claim on their system. I sent the info on the 5th April, and they didn't get it input till the 16th. Is this true? Or are they trying MORE stalling tactics. If anyone can post a link to the ombudsman info, it would be very useful

 

Ta!

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Rubbish

 

Stick with the timetables that arde set out on this site-they have 14 days to respond.

 

If they dont then send the Letter Before Action give them another 14 days and then take them to court.

PPMAN159

 

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Hear Hear!!!!!!!!!

They will try anything to stall the payout!

As PPMAN says, stick to your timetable!

Good Luck:)

[sIGPIC][/sIGPIC]

 

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