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Hello All,

Had a refund for a item I sent back as there was none left in stock. eBuyer refunded it to my card that was reported “Stolen” so it was cancelled. Refund was taken place on 2nd may and still no refund came thorugh.

I run eBuyer and explain the situation they said it been authorized and they gave me a transaction number.

So I rung the bank explained the situation one person said the refund will come through as when cancelling a card it stops you from debiting from the card nor receiving payments.

So then I rung one more time to be 100% sure and the other person I spoke to said I don’t know how eBuyer done the refund as it wouldn’t let them.

I’m going to ring my natwest branch tomorrow and dig this up..

Anyone else been in this situation (NATWEST banl)


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