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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help With Lloyds Gold Credit Card***WON***


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Hi

Does it say on the letter that had your Court date on whether you need to take any documents with you? You need to ring the Court to check. Also keep checking your account to see if they've deposited anything.

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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the letter frm court was just the form i handed in to them with the return day and prelim date on it . no mention on it for any documents to take?

did fone but all they said is bank has put in defence? much advice needed here tommorow is court day ohnooooooo.......

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Just Bumping

Come On Wheres All The Good Avice Gone Its Very Quiet In Here Now!!![/q

 

Can you post wording of letter? Normally a preliminary hearing is just that. You should only take your own paperwork. If the court hasn't ordered exchange of bundles then there is no need to prepare them at this stage. However you should be clear on your arguments namely if asked do you think the charges were imposed because you breached contract with them (i.e. by bouncing cheques etc) YOU MUST SAY YES.

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

court bundles for dummies

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letter from court says:

small claims summons - you v lloyds tsb customer service

 

i refer to the above case recently lodged by you. i would advise that we have today arranged service of the summons on the defender.

i now enclose a copy of the summons for your retention you will note that the summons contains both a " return day and a " preliminary hearing date" is the day set for the court to consider the case.

it is your responsibility to find out from the court whether the defender has lodged a response. this should be done immediately after the return day,

 

this is the cover letter the summones inside isthe form 1 i gave to court which all they have done is fill in dates " the persuer is authorised to serve a copy summons in form 1b on the defender not less than 21 days before the return day shown in box above. the summons is a warrant for service and for citation for witnesses to attend court on any future date at which evidence may be led. return day : 15/06/07 hearing date : 22/06/07 at 10am.

 

hope this ok

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letter from court says:

small claims summons - you v lloyds tsb customer service

 

i refer to the above case recently lodged by you. i would advise that we have today arranged service of the summons on the defender.

i now enclose a copy of the summons for your retention you will note that the summons contains both a " return day and a " preliminary hearing date" is the day set for the court to consider the case.

it is your responsibility to find out from the court whether the defender has lodged a response. this should be done immediately after the return day,

 

this is the cover letter the summones inside isthe form 1 i gave to court which all they have done is fill in dates " the persuer is authorised to serve a copy summons in form 1b on the defender not less than 21 days before the return day shown in box above. the summons is a warrant for service and for citation for witnesses to attend court on any future date at which evidence may be led. return day : 15/06/07 hearing date : 22/06/07 at 10am.

 

hope this ok

 

 

Yes it appears the courts are getting fed up with the banks delays in this matter. Has the bank lodged a defence?

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

court bundles for dummies

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i have yes but no1 has really answered me with advice and help!

yea every forum i read on hear everyone going on about getting there bundles in before court date but i didnt have to do that court hasnt even told me to do anything like that. seems scotlnd is different than down with you.

let us hope i have done it all right and printed of everything i need.

iam actually hoping the bank turn up as i have gone through so much effort in preparing this case and a lot of my time aswell!:mad:

i will mention to the judge of the time i spent and hoping he tells bank to pay me costs in preparation.

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Congratulations !:) :)

  • Haha 1

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

court bundles for dummies

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Congratulations!!!!:D

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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