you should not be using email!!
else they'll file important stuff 1min before its due not giving you time to respond.
have you not been reading other threads?
send them one email state that your email address should NOT be used to file any documents or communication in relation to the court claim xxxx and they will now be blocked by you
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!