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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

PPI Successes [NO QUESTIONS or EXPLANATIONS PLEASE] - just Bank/How Much with a link to your thread.


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Now now now guys, you have AA running around too much:-D

 

Bobbydog you do really need to ask questions on the main ppi threads/forum as this is the success forum and your questions will go amiss here and 300 it was a bit rude..Bobbydog post up on your thread and I will come and assist if I can:D Me thinks it is me with the abbey questionnaire:-D

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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Folks the aim of CAG is to support and advise each other we have all faced difficulties in some form so please stay cool.

 

Please read the forum rules as a reminder.

 

Forum Rules - Please read before posting

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Lloyds Success:

 

GOOD NEWS.

 

Even better than just simply canceling the LPI, they have offered me a full refund of all the premiums, plus also the interest that has accrued to date.

 

This is to be applied to the loan account, which is acceptable.

 

http://www.consumeractiongroup.co.uk/forum/payment-protection-insurance-ppi/180764-canceling-lpi-lloyds-loan.html

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**Well Done Resonate**

cool-smiley-8941.gif

Enjoy the success and it all helps to keep the PPI successes at the top of the PPI stickies which can't be all bad.

 

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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  • 2 weeks later...

hello all

Yesterday i received my cheques for mis sold ppi from the alliance and leicester a total of £870, i know its not as much as some, but i still got it back. My thread of this is alliance and leicester ppi x2

 

They gave in after just one request for payment letter. They also said that they couldn't prove i'd had sufficient info to make an informed decision on ppi.

To anyone with mis-sold ppi on their loans go for it you never know

MY WINS PENALTY CHARGES

 

BARCLAYS SETTLED IN FULL DAYS BEFORE COURT

HALIFAX SETTLED IN FULL AFTER LBA

RBS SETTLED IN FULL AFTER PRELIM

GE MONEY (RIVER ISLAND CARD) IN FULL AFTER REQUEST FOR REPAYMENT

IKANO (OASIS CARD) IN FULL AFTER A LONG HARD SLOG NO COURT CLAIM ISSUED

 

MY WINS PAYMENT PROTECTION INSURANCE

 

ALLIANCE AND LEICESTER IN FULL + 8% INTEREST

RBS credit cards x2 in full without any interest

 

CURRENT CLAIMS

 

RBS AGAIN PENALTY CHARGES (confirmed hardship case)

GE MONEY PPI (breach of sars sent)

RBS CREDIT CARDS PENALTY CHARGES(declined)

HALIFAX MORTGAGE PROTECTION PLAN (declined)

HALIFAX CREDIT CARD CHARGES(no reply)

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Just to help out this is the link to ronvin's thread

 

alliance and leicester ppi x2

 

Well done again:-D

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Hi,

 

EGG CREDIT CARD

 

My egg Credit card had a narrative called 'credit card repayment protector' totalling over 4k ... So I wrote off and requested refund. Well after 11 weeks and an exchange of 5 letters they have finally refunded me. So that's a FULL refund of monthly premiums and interest at 8% for each amount debited over 4 years.

 

I feel that the recent fine imposed on egg (i think it was for 721k) by the authorities helped a lot and enabled me to present a strong case.

 

So there's my brief story - if anyone out there has this type of ppi (which is what is it of course) i recommend strongly that you put a claim in.

 

Many thanks, best wishes & good luck to all!! :D

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** Well Done**

 

Papadak on a quality result enjoy the moment:D

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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* * * WON * * *

 

After 6 months of my initial complaint just received confirmation that my ppi complaint with Barclayloan has been successful.

 

Initial letter Oct' 08 then another letter March complaining that my initial letter had not been acknowledged, received a letter in response stating that they needed more time to investigate (24 weeks wasn't long enough) & They would prefer if I didn't take it to the FOS, spoke to barclays on the phone and again was told that I had the right to take it up with the FOS as they couldn't give any form of response & that someone higher up would ring me back within the hour, phone call never came, however just received letter confirming PPI full refund of £3,326 including 8% interest which wipes out the loan (one debt less) and makes me about £300 a month better off.

 

Time to start another three ppi battles 1 old loan & two barclaycard ppi's, if they accept mis selling on one it should apply to any loan/card withinthe group.

 

Beachy

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**Well Done Beachy**:D:D

 

Another one bites the dust. You have your money back :D

Happy Easter

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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I had a previous success in getting PPI back from RBS amounting to £611 which was only for 5 months premiums before i closed the account.

 

Following this success i decided to attack my wifes loan with egg which was paid off around 2 years ago. She had PPI on that loan, we didn't discover it was front loaded until went to pay off the loan and was told it was £600 more than i had expected it to be. Feeling very p****d off i paid it. After my success i decided to go after Egg, i sent one letter and yesterday my wife received a letter from them with a cheque for £1,045. Easiest money i've ever made.

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I had a previous success in getting PPI back from RBS amounting to £611 which was only for 5 months premiums before i closed the account.

 

Following this success i decided to attack my wifes loan with egg which was paid off around 2 years ago. She had PPI on that loan, we didn't discover it was front loaded until went to pay off the loan and was told it was £600 more than i had expected it to be. Feeling very p****d off i paid it. After my success i decided to go after Egg, i sent one letter and yesterday my wife received a letter from them with a cheque for £1,045. Easiest money i've ever made.

 

NICE ONE:D

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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* * * WON * * *

 

After 6 months of my initial complaint just received confirmation that my ppi complaint with Barclayloan has been successful.

 

Initial letter Oct' 08 then another letter March complaining that my initial letter had not been acknowledged, received a letter in response stating that they needed more time to investigate (24 weeks wasn't long enough) & They would prefer if I didn't take it to the FOS, spoke to barclays on the phone and again was told that I had the right to take it up with the FOS as they couldn't give any form of response & that someone higher up would ring me back within the hour, phone call never came, however just received letter confirming PPI full refund of £3,326 including 8% interest which wipes out the loan (one debt less) and makes me about £300 a month better off.

 

Time to start another three ppi battles 1 old loan & two barclaycard ppi's, if they accept mis selling on one it should apply to any loan/card withinthe group.

 

Beachy

 

Well Done! Barclays DO give in after a fight when it comes to loans, but with Credit Cards they take a firmer stance :(..... but I/we will win against them ;)

------------------------------------------------------------

 

First Direct - Refund of Bank Charges...... **WON** (Offered full amount of £5200 2 days before court)

 

Amex - Refund of charges..... **WON** (£330 refunded without much fight)

 

First Plus PPI - **WON** (Full Refund of over £7000 + Interest)

Norton Finance - Owe me over £6000 for mis-sold PPI - Starting court action in the new year!

Barclaycard PPi - Ongoing (Being complete tos*ers!)

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Ihave just made a claim through the Financial Ombudsman for missold PPI on Lloyds TSB in 1999 - ten years old! They have been told to pay me back all of it plus 8% interest over the period. I have fought and fought for 10 years and each time been knocked back by Lloyds TSB. I read that they cannot use the Limitation Act if you have attempted to claim and this is clearly true. Am now waiting for my settlement. Absolutely sweet justice. Please fight on everyone else. I have a thread on Cahoot - hopkinsn if anyone wants help.

hopingforjustice:smile:

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Ihave just made a claim through the Financial Ombudsman for missold PPI on Lloyds TSB in 1999 - ten years old! They have been told to pay me back all of it plus 8% interest over the period. I have fought and fought for 10 years and each time been knocked back by Lloyds TSB. I read that they cannot use the Limitation Act if you have attempted to claim and this is clearly true. (Important where did you read this?) Am now waiting for my settlement. Absolutely sweet justice. Please fight on everyone else. I have a thread on Cahoot - hopkinsn if anyone wants help.

 

Can you post any details of whether it was a single Loan or multiple agreements since 1999 this could be really really important to others claiming pre 2005.

 

Well Done Hopkinson:grin:

 

Sweet music to the ears another one for the successes forum.

 

Enjoy

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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alanalana,

thanks! hopefully many more pple get theirs refunded, Consumer action group is a vital tool and a great forum ;)

x

Edited by Madhafu

WF PPI Claim WON :grin:

Incl.8% INTEREST etc total £2231 SETTLED 4wks! :wink:

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I was asked whether single loan or multiple. It was a single loan for 12k they added 3k for ppi then added interest and the whole lot came to 20k taken out December 1999. Heartbroken for many years but now they have to pay it back and recalculate everything. Still not heard for Lloyds TSB but I have my FSO confirmation and cannot wait for their miserly letter and am framing it. Am going to close my account with them now after 25 years and they are getting no more of my money.:lol:

hopingforjustice:smile:

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