rawhidedi vs Barclays***WON***

[rawhidedi]

Barclays have been sneaky. Their defence was faxed over on 27/04, the date due was 28/04. The court told me they received it on 30/04, but the fax date was 27/04. (dam Saturdays !), and I am now in receipt of the AQ (no problem there).

However, Barclays are now closing my account because of their 'unlawful charges' have given me a O/D (not a great amount - three figures) which I cannot pay as currently on benefit. They did not like the token offer (as advised by CAB), hence the notice of closure. To add to this I also have one of those 'resolve loans' again for their charges which caused a four figure O/D previously. I also think it maybe some sort of retaliation.

I was thinking of writing a letter objecting to these closures, as after all they are 'blessed bank charges'..... Advice, pretty please.

[saintly_1]

If the account in question is the one that you are claiming bank charges back from they cant close it as its in dispute ...

[saintly_1]

contact them saying that the account is in dispute

[rawhidedi]

Thanks for that, it is the account in dispute.

[saintly_1]

Then im almost 100% certain that they cant close an account thats in dispute

[rawhidedi]

I can but try and see what happens. I am doing all my charges AQ paperwork this weekend, and this will be included.

[saintly_1]

Good luck ...... not long to go now till you have your money back

[rawhidedi]

Thank you ...... I hope so

[madhouse5]

I'm in the same situation with barclays. They sent me termination notice because of OD, I offered £10 a month they refused and then sent my account to in house collection team (who are very helpful). I was told by collection team to phone customer relations who then refused to accept acc was in dispute even though I had filed N1 at court. As far as they were concerned my complaint was settled when I they received rejection letter to their crap offer. However, as I said collection team are great they have reinstated my overdraft so I'm not getting charged higher interest rate as long as I pay £10 a month and inform them when I get court date.

 

I sent my AQ back on the 20th April (had to be by 27th April) just waiting for court date.

 

Sorry post is so long.

 

madhouse5:)

[rawhidedi]

I found some of the collection team were aggressive, most were helpful. The advice did differed. I was paying £10 a month (for OD & Resolve) but it was not enough. That was very difficult being unemployed. Up a gear after the weekend ! What cheeses me off is it all dam bank charges ! It just makes you want to spit !!!!

[rawhidedi]

Do I only need to include the actual pages showing the bank charges, leaving out the ones that show no bank charges ?

[Michael Browne]

Do I only need to include the actual pages showing the bank charges

Yes

[rawhidedi]

Thanks for that Michael.

[rawhidedi]

Have now received my hearing date in court - 3rd July 2007, the notification letter also states "and should take no longer than 5 minutes". Has anyone else had this put on their notice.

Anyone ... I am 'doing my pieces' ... loss of sleep, stressed, etc.

[Bookworm]

3 threads merged, pls stay on 1 thread per claim.

 

Why are you stressing? It's all going according to plan so far, so don't panic.

 

Yes, all directions letter state a time, and I'm thinking if the judge says 5 mns, it probably means he's expecting the bank to settle beforehand, and doesn't want to waste some of his time allocating too much time to the hearing. ;-)

[rawhidedi]

I am sorry about the threads Bookworm, not very good at this.

Anything like this I find scary ! I am hoping that is the case, but no one can tell what will or will not happen. I will keep my fingers crossed.

[saintly_1]

You could try ringing barclays litigation team under the pretext of finding out who is dealing with your claim inform them you have a court date you never know they might be willing to settle

[Tipsy0nBacardi]

if you've got your court date you could try ringing the litigation team, they seem to be settling at the moment

[Tipsy0nBacardi]

I see we're at it again saintly lol

 

Hers the contact details raw in case you haven't got them

Phoning to settle? try:

Krysta Campbell

Barclays

Litigation and Disputes

1 Churchill Place

LONDON

E14 5HP

Tel: 02071164753

Fax: 01452638359

email:krysta.campbell@barclays. com

 

Good luck

[dar£n]

Heyyyyyyyyyyyyy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Tipsy0nBacardi]

sorry Dar£n was saving you a job lol

[dar£n]

LOL

Tiz ok Nikki, its good to see people passing on the info, After going through some other forums for other banks, I think this one is prob the most helpful with EVERYONE helping and encouraging each other.

[rawhidedi]

Thanks for that saintly 1 , TipsyOnBicardi & dar£n, I shall be doing that on Tuesday, hope they are better at answering the phone than their Customer Relations department. Fingers crossed guys.

[rawhidedi]

Rung Barclays on 29/05, spoke to Krysta, she advised who was dealing with my claim, and said she would get them to call me back. Wednesday passed, Thursday passed, Friday passed.... no call back from Barclays. Tried to ring Krysta yesterday (05/06) and today, no luck. So I rang the switchboard and asked for the person dealing with my claim .... bingo ! Spoke to him.

Apologises given about no call back. Advised me of heavy case load (100+ was mentioned !!), and they are settling just prior the court date. Good job I rang, as he said he did not have the court date (I kindly advised him is was 03/07/07 !). He informed that I would receive a letter in two weeks time with an offer. I tried to be persuasive in settling ... like now. Unfortunately, I was told that they have to check with the accounts department regarding the figures, interest etc. and also priortise (those 100+ cases !).

So I will have to wait just a couple more weeks ..... very nearly there, Thank God.

Good that he confirmed they are settling before the court date !

[championless]

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