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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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Bank Account Arrestment


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Hi All, i just wanted to share an experience i have just helped some one with, Single Mother that had her bank account stopped by the Sheriff Officers, but she was getting working tax credit, child tax credit and child benefit paid into same account, so i wrote the following (copying it from differing places)

 

Your Name And Address

 

DATE

Sheriff Officers, Bank Address

 

Dear Sirs,

Wrongful Arrestment – Working & Child Tax Credit

YOUR NAME, Account Number YOUR ACCOUNT NUMBER

I refer to your recent arrestment of funds in my account, number NUMBER.

I enclose a copy of my bank printout which confirms that the funds in said

Account derive from tax credits, paid to me by HM Inland Revenue, (or social security ben, or child benefit paid by DWP ETC ETC)

Both the Scottish Law Commission and Scottish Executive concede that social security benefits are exempt from arrestment in terms of section 187 of the Social Security Administration Act 1992 (see Enforcement of Civil Obligations in Scotland, Scottish Executive report, at paragraph 5.245). Section 45 of the Tax Credits Act 2002 is an identical provision to the said section 187 of the 1992 Act.

It is therefore trite law that tax credits and other such maintenance or social security benefits are exempt from arrestment. The case of Woods v Royal Bank of Scotland 1913 SLT 1 Reports 499 is authority for the proposition that where exempt monies are paid into a bank account, those monies remain exempt from arrestment insofar as such monies can be clearly identified within an account.

As noted, I enclose a copy of my account printout which clearly identifies £AMOUNT of tax credits. I would respectfully submit that any refusal to consent to the release the arrested sum of £AMOUNT from my account immediately will constitute wrongful diligence. Please advise in writing as a matter of urgency whether you will instruct and authorise The YOUR BANKS NAME to release said sum today. If you fail to do so I will instruct an action for wrongful diligence and payment to be raised along with a claim for damages and interest on the above sum, and will also report this matter to the Sheriff Principal in terms of the Debtors (Scotland) Act 1987.

I have also copied this letter to my bank as I am sure they will want to be aware that you have arrested monies which are exempt from arrestment and as such you may have prejudiced them in this unlawful act.

This letter is sent recorded delivery the DAY of MONTH YEAR and is expected to be delivered on the DAY of MONTH YEAR, I will allow you seven days to ensure that the arrested sum is released and any subsequent arrestment is not made on my CHILD OR WORKING TAX CREDITS(OR SOCIAL BENEFITS ETC). Failure to adhere to the above may result in court action being taken against you. If you are unable to cancel this arrestment or subsequent arrestment then I reserve the right to claim interest and damages from you until such time as you are able to cancel this unlawful arrestment. For your information it would be acceptable for my bank to release these funds as any court order granted on my Working or Child Tax Credits has been done so unlawfully under section 187 of the Social Security Administration Act 1992 (see Enforcement of Civil Obligations in Scotland, Scottish Executive report, at paragraph 5.245). and Section 45 of the Tax Credits Act 2002

I look forward to your urgent response on or before the DAY of MONTH YEAR.

Without prejudice.

Yours faithfully

YOUR NAME

INCLUDE A COPY OF YOUR PRINT OUT SHOWING AMMOUNTS INVOLVED

now i was basically just trying it on a bit as i am unsure of what is actually the case here but when these letters (one addresses to the Sheriff Officers and one copied to the bank) were delivered my friend went into the bank and they crapped themselves, the bank apoligised and said they would release the money promptly and they instantly covered her direct debits that were due to come out, recalling one that had failed and paying it etc etc, then made sure she had enough money to see her through the day etc etc, (i had forwarned my friend that she must be harse and tell them the damages from this MISTAKE would be claimed at the full arrested amount daily until it was reversed and their would also be a claim for the worry and stress and interest which would amount to several thousand pounds)

SO THAT SORTED THE BANK OUT.

Next the Sheriff Officers were called and even though they tried to argue otherwise after being told they also would face a hefty damages claim (thousands of pounds) if they did not reverse this decision they also conceded that they could not hold the arrestment if there was benefits of any kind invloved in the account, which even though they were aware of they still wanted to argue that they could arrest what ever money she had, until they were asked to provide proof of the piece of legislation that allowed them to arrest benefits, to which they replied "WE CAN NOT PROVIDE THAT BECAUSE WE ARE NOT ALLOWED TO TAKE BENEFITS" funny that is just what we have been telling you.

Long Story, done shortly

JOB DONE, MONEY IS RELEASED (ALTHOUGH IT TOOK A COUPLE OF DAYS TO GET ACCESS TO IT) FRIEND DELIGHTED, AND SHERIFF OFFICERS ONLY ABLE TO ASK IF SHE WOULD CONSIDER PAYING THEM A SMALL AMOUNT MONTHLY TO WHICH SHE AGREED(ON HER TERMS).....TA DA

Best job i have done yet and i have empowered one more person, i was dead chuffed.....all thanks to CONSUMER ACTION GROUP and GOVAN LC

Cheers people you really are the best...

  • Haha 1

Long time ago in a galaxy FAR FAR AWAY, there lived an elf who shot banks for a living.........

Now through the power of the internet there is the CONSUMER ACTION GROUP,

 

Watch out they are getting crafty those pesky CRITTERS!

 

Banks will tell you their charges are transparent!

So is the invisible man but that does not mean he is fair or lawful.

 

DONT GIVE UP! FOLLOW THE CAG ADVICE AND RECLAIM YOUR CHARGES.

CAPITAL BANK! YOU ARE NEXT.

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DELBOY TROTTER ONE

SHERIFF OFFICERS NIL

i am well chuffed, cheers. the mate that i helped is even more chuffed than me!

Long time ago in a galaxy FAR FAR AWAY, there lived an elf who shot banks for a living.........

Now through the power of the internet there is the CONSUMER ACTION GROUP,

 

Watch out they are getting crafty those pesky CRITTERS!

 

Banks will tell you their charges are transparent!

So is the invisible man but that does not mean he is fair or lawful.

 

DONT GIVE UP! FOLLOW THE CAG ADVICE AND RECLAIM YOUR CHARGES.

CAPITAL BANK! YOU ARE NEXT.

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Share on other sites

Well done delboy. Seems you were spot on with this. There is also a right of appropriation letter in a sticky at the head of the forum, but it's useful to have some info on Scottish remedies too.

 

Well done and thanks.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 5 weeks later...

final update on this one, the person got there money back and the Sheriff Officers have since written their apoligies, they have asked her if she can come to some arrangement for payment and the person has made a reasonable offer (i think it is about £20 week) which they have accepted.

 

The person who owes the council tax has been trying to pay the balance and was paying £50.00 a week out of her wages without a single missed payment and the Sheriff Officers still arrested her bank account, so i feel they did a great dis-service to themselves and got what they deserved.

 

I hope this is some help to others out there who find themselves in a similar situation.

Long time ago in a galaxy FAR FAR AWAY, there lived an elf who shot banks for a living.........

Now through the power of the internet there is the CONSUMER ACTION GROUP,

 

Watch out they are getting crafty those pesky CRITTERS!

 

Banks will tell you their charges are transparent!

So is the invisible man but that does not mean he is fair or lawful.

 

DONT GIVE UP! FOLLOW THE CAG ADVICE AND RECLAIM YOUR CHARGES.

CAPITAL BANK! YOU ARE NEXT.

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