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worried mum v barclaycard & HFO


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  • 4 weeks later...

Sent letters from Barclaycard the FOS and acceptance letter.

 

 

Letter back from HFO with the reference number altered extra digit added in the middle and last three digits been changed.

 

 

 

Thank you for your letter dated 10th November 2011, the content which has been noted.

 

Iam writing to inform you we have raised the query with Barclaycard to confirm the information you have

provided us is the same account we have on file.

 

The information provided did not have a clear Barclaycard reference on for us to be able to correlate the

information and close the account.

 

The account is now on hold awaiting a response from Barclaycard; as soon as I have received the confirmation

I will be in contact to confirm the conclusion.

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I sent the offer letter from Barclaycard acceptance letter and letter in post 24 from FOS.

 

I am sure that is proof enough for anyone except these people.

 

This was settled in 2004 if I had not kept all the letters what proof would I have had.

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  • 2 weeks later...

No I didnt complain. Lots of ill health and hospital visits at the moment not got the time.

 

Thats why i wanted to leave everything to after the year.

 

Thanks for all the support.

 

Mamie

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