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Ignored by Natwest!!!


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Can someone please let me know what I should do next. Fired off 1st letter and asked for bank statements which natwest have sent. Fired off second letter asking for refund. Natwest didn't respond. Sent off another letter telling them that I would take court action. Still no response. They haven't even admitted or discredited my claim one way or the other. Should I carry on with small claims or just wait? This has been going on since February.


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Sue them if YOUR timescales for Prelim(14 days) and LBA(14 more days). Would they wait for you before charging you?

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