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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Not sure if its worth pursuing charges


Acky85
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Hi

Im new to the site and I have been looking about at the banking stuff.

 

Im with the co-op bank and sorry to say this but im rather happy with them in general they are usually dead helpful and can accomodate my needs.

 

What im wondering is, were alot of people on here who have claimed back charges suprised at what they had been charged.

 

The reason I ask is I cant remember any to my knowledge, when there has been a charge I have always manged to get it back there and then(probably about 6 times)

 

Im only 21 so havent had years upon years of using my overdraft and being old enough to even get loans etc.

 

Alot of people on here have there charges to date in there siggy and some go into the 1000's!!! I really cant imagine mine are anything like that???

 

Any advice is welcome :D

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even 1 charge is worth getting back, it is your money after all, if i owed you £25 would you let me off?? then why let the bank off.

OK I GIVE IN

 

Halifax £3600 charges, won with C/I £6400

 

NatWest S.A.R-05/06/06

Bug**r all recieved 03/11/06

Prelim guesimate sent for £3000 03/11/06

Cr*p one CONNED statements 08/06 ROFLMAO

Cr*p one charges=£976

con int 34.9% £1,003.75 £1,979.75.

 

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Guest ian cognito

I have an account with the co-op and have claimed charges back off them with no problem, to be honest they are quite helpful and paid up after my LBA so I would definitely recommend going for it.

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Whether the bank is helpful or not does not come into it-you need to remember that it is your money that they have taken-so go and get it back.

PPMAN159

 

If this comment has helped please click on the scales.

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Oh ye i know, and I would like back any charges.

 

But I was wondering if people were suprised at how much they had been charged or did you really think it was in the vicinity that you got back(if that makes sense0

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i thought about 31500, TURNED OUT TO BE £3600, CLAIMED THEM BACK WITH c/i TOTAL RECEIVED £6400:D

OK I GIVE IN

 

Halifax £3600 charges, won with C/I £6400

 

NatWest S.A.R-05/06/06

Bug**r all recieved 03/11/06

Prelim guesimate sent for £3000 03/11/06

Cr*p one CONNED statements 08/06 ROFLMAO

Cr*p one charges=£976

con int 34.9% £1,003.75 £1,979.75.

 

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i also claimed 78 quid from rbs, charged them C/I got back £124, so it's worth it, lol

OK I GIVE IN

 

Halifax £3600 charges, won with C/I £6400

 

NatWest S.A.R-05/06/06

Bug**r all recieved 03/11/06

Prelim guesimate sent for £3000 03/11/06

Cr*p one CONNED statements 08/06 ROFLMAO

Cr*p one charges=£976

con int 34.9% £1,003.75 £1,979.75.

 

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Ok thanks for your help guys.

 

Another questions, what is your experience once you have completed succesful claims with the bank.

 

Im fond of the bank so would like to stay with them but wondered if many people have had accounts closed afterwards and do you feel you have been treated differently since claiming,

 

I could imagine there is going to be a note on every screen your name is mentioned on if you have claimed.

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I am sure that we wil all become marked men and women once the claims have been completed.

 

It might try and increase my od with Nasty Vest in a few months time just to see what they do!!!

PPMAN159

 

If this comment has helped please click on the scales.

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  • 2 weeks later...

I don't think you have anything to lose in pursuing charges. As many people on here have said they are surprisingly helpful.

 

Someone actually rang my daughter to explain to her which charges she could claim for and then she got a letter yesterday from them giving her full refund and 8% interest.

 

We didn't ask for the interest but I have noticed that other people claiming with Co-op have also had interest paid that they didn't claim for, there is something in my daughters letter about it being in line with Financial Standards legislation.

 

It may only cost you a stamp to see if they owe you anything as they also returned our £10 SAR cheque with the charges info

 

Good luck!

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