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Elephant insurance car trouble


purmashc
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Had a accident last july, not my fault. My insurance sorted out the repairs thru there approved garage.

 

I have had nothing but hassel ever since the car is still not right.

 

They have had me in a hire car for last two weeks while they try to get someone to fix my brake light. Two weeks later they say they are going to give me a cash in lieu figure to get the car fixed. It still has not been diagniosed by anyone official. Has soon as i get the cash in lieu cheque they will take my hire car of me. And i have to try and find a garage to fix it, and the insurance company have said they can't get someone to do it because its a insurance company.

 

Their approved garage have refused to look at it and fix it unless i sort my own hire car arrangements. Which could cost me a fortune.

 

I was led to beleive that the work they carried out was insured by my insurance company for three years.

 

 

Any help as what to do next will be most welcome.

 

Chad

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