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LBA date past - What now?

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Hi All,


The date for the RBOS to answer to my LBA has passed without hearing anything from them. Im claiming around £800 in charges and dont know what to do next.

I believe the procedure is different in Scotland than England (where i won £3400 back from HSBC!!). Can i still use the online claim site or do i have to do it another way?


Any help would be much appreciated.



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  • 2 weeks later...

I am sorry but i dont know. I will be asking the same question myself in 2 weeks. I am just about to send my LBA letter to Halifax. No response from prelim. The 2 weeks is overdue.


I would guess your next step would file a court claim.


Someone will be able to help you I am sure.


Good luck.

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