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RBS Charges


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Hi, My daughter has been whacked £250 charges for using her switch card while her account was overdrawn. She used it twice, each time the purchase was approx £5.00. She phoned to complain and was told that the charges were levied by a loan company used by RBS. So, she phoned them and got the 'brush off'. I'm now taking up the case on her behalf but don't know who to go after. Is it RBS or the loan company? I think it's RBS, any advice? Thanks Ron

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It must be RBS assuming that the account is still in use

 

Sounds like they are trying to fob you off. What was the breakdown of the charges?

The corner has become much easier to approach. At long last I am able to start to look behind and see those left behind!

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Thanks fairbank.

 

Not sure, but so far as I know at the moment (seeing daughter at weekend for details!) she went overdrawn on her current account, then used Switch card for a couple of £5-£6 purchases and was charged £125 each time.

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wow!

 

Seems excessive to me. The bank need to provide a breakdown and a V good reason for their charges on this one. Bon chance!

The corner has become much easier to approach. At long last I am able to start to look behind and see those left behind!

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Ron, can you be a bit more specific?

 

What were the two payments for and why on earth is a loan company levying charges against your daughters bank account? What have they got to do with the payments?

 

Is there anything you haven't mentioned?

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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My daughter had something similiar with the Abbey. She was confused over a direct debit which over a period of about 3 months cost her around £200.

 

Got some back but not all

The corner has become much easier to approach. At long last I am able to start to look behind and see those left behind!

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