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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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I have spoken to barclays this morning re my additions fees. She said no signature required it was verbal agreement. as i was paying £5 per month for my overdraft facility it was transferred to an additions account.

 

she said did i not recall getting welcome pack? how can i remember from march 1998? said would also show on each statement!

 

i said i was not happy and wanted list of all charges for additions from march 98 @ £5pm through to now and when they went up as i know i am paying more than £5 per month now. she said all she can do is send me copy statements...

 

i cant believe i am here again but i will take this further, anyone else been down this road and have any tips for me ????

 

tinks :)

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Send them the pre lim letter stating you want ALL payments returned as you were mis sold the product, you never requested the facility and have no use for the benefits.

Have you still got your statements from your charges claim?

if so you can go through them, the fee will be taken within days of each other and will show when they increased.

 

If you have any problems I will try and search mine to see when the increases took place.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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i only have some of my statements as i got rid of the ones without default charges on as i didnt think i would need them again. this lady said she is sending me them again. when i know the amounts taken i will send pre lim letter. do you think i have a case as they say i would have been charged fee for overdraft anyway?

 

thank you for your response.

 

tinks :)

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Hi Tinks, Im in the same situation Re: additions fees"

 

However ive factored them in whilst claiming back my other charges

http://www.consumeractiongroup.co.uk/forum/barclays-bank/86973-mattyfez-barclays.html

 

Dont know if this is a good idea or not, but I personally didn't even realize I was being charged for this "service" for some time. I went into the bank a year or two ago and put a stop to the "service", and then left it at that.

 

I didnt request it, and I most certainly didnt sign for it, so ive lumped it in with my claim for paid refferals etc., which ive collectivley called "Money which I belive I have been unlawfully deprived of" in my prelimenary request for a refund.

 

I know my additions fees rose from £7.50 per month up to £9.50 per month, but cannot recall the dates of change, I can look it up on my statements if you feel it would be helpfull.

 

Any further comments welcome :)

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Regarding Additions, my husband and I are trying to reclaim these but he has had an overdraft - he only realised there were any benefits when they offered him a barclaycard some 10 years from opening the account, is it worth claiming back?

 

SFx

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Thanks for replies.

 

mattyfez - i won my claim for unfair bank charges but wasn't aware at the time of this re. unfair additions fees otherwise i think i would have done as you are and claim them all together. thanks for offer to look up dates but hopefully i should receive my bank statements soon and i can once again go through this procedure. deja-vu!

 

with my pre lim letter can i take out bit which says i will give them further 14 days to reflect, so i am only giving them 14 days to reply or i go through courts. they take so long it just feels like a waiting game and 99.999% of the time they have no intention of doing anything unless it goes through courts.

 

?? tinks:)

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in trying to reclaim bank charges barclays have really got my back up, they are so sneaky in everyway.

 

i have now decided to go for waste of time costs. i have done my letter to court & attached list of cases settled before court but after defence filed, now i am trying to do my costs. it took me hours, probably 30 + is this unreasonable? what rate would you put your time down at?

theirs paper, photo-copying anything else?

 

thanks for help

 

tinks :)

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i have won my case but i am claiming for waste of time. can anyone give me some advice as to what to list. it took me hours dealing with this but i want to make it reasonable to make it more likely to get something back?

 

tinks

 

:|

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Claiming £590 in unauthorized OD fees, and £100 in interest from Barclays.

 

Remember "He who pays the piper calls the tune" well I've paid Barclays far too much so bloody well dance!

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thanks for reply but no. i have these but i am after some ideas for what other people have put on there claim for wasted time.

photo-copying?

paper?

time it has taken me (i have idea of this and amount to charge)

stress???

anything else???

 

tinks

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wow - i can't believe this but today i have received all my statements back to dec 97 plus an offer of £119.00 as gesture of goodwill.

 

they must be joking if they think i will accept that.

 

here goes my battle - i'm loving it already....

 

tinks :)

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:pI'VE CLAIMED MY BARCLAYS CHARGES BACK.:p

£5125.60

Im no expert everything i write is what i learnt from my own experience and reading through other threads. Click my scales if you wish to!:)

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Before i even knew about the whole claiming back bank charges thing, i realised that the last couple of years i had been paying £5 a month for mobile phone insurance, breakdown cover and other things that i didn;t need or want!!

 

I asked in the bank and they said just send a letter in to say that you want this cancelled. Which is what i did, basically saying that i had never needed this service and didn't know i was paying for it (along with a request to reduce my overdraft). But i didn't ask for it back because i never imagined i could have it back - STUPID!!

 

However i sent it in to their complaints dept and the next thing i knew is they had put £97 into my bank account - i was so chuffed and i realise that it may not be quite what they technically owe me but as i didn't even ask for it back i was so pleased :D

 

I'm now doing the whole bank charges thing and i hope i'm a bit more aware!

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one more question - the draft order says to pay claimant by DATE?

would you put 7 days from today or 14 or something different?

 

sorry i'm a bit confused here!

 

tinks :)

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hi,

i think a judge would see 14 days as being more reasonable.

claire

:pI'VE CLAIMED MY BARCLAYS CHARGES BACK.:p

£5125.60

Im no expert everything i write is what i learnt from my own experience and reading through other threads. Click my scales if you wish to!:)

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today i have received a letter from barclays in reply to my pre lim letter asking them to refund me £792.50. they have re-itterated comments saying will only offer £119 as gesture of goodwill. This was additions acc for a long time and could have been cancelled at any time, i was always aware additions account as says so on top of statements. even if i didnt use benefits they were on offer to me, etc..

 

any ideas what i should do. do you think i have much chance of getting the £792.50 or close to it? advice welcome & very grateful!!

 

tinks :cool:

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