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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mand take em to the cleaners- Lloyds


Amanda Taylor
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I have a question, I put in a claim at the court on Fri 13th April, I haven't had anything back at all, not even from the courts. their time was up today so now need to enter my judgement,Does anyone know if i can add to my claim as have more charges leaving my account tomorrow. Will i have to add to my existing claim & pay an additional cost to the court?

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Most probably you will, but when they settle this one may be worth asking if they want to include these other charges in the settlement - unlikely they will - but you never know may have had a change of heart by then.

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  • 3 weeks later...

Hello Crew,

Went into the court today to check my progress against Lloyds,Apperently they are 6 weeks behind on the claims:eek: . I have not had any corrs back from court or Lloyds since filing my claim & 2 weeks ago completed my judgement, which has not yet been served:eek: What am i supposed to do now:confused: Has anyone else come accross this at all? Managed to get a claim ref though but not sure of exact date i submitted my claim, But will work it out & post into litigation.

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  • 5 weeks later...

Don't often recommend that you call the solicitors - but see no reason why not to do so in this case - remind them that until full payment is received the claim against their client will continue and that interest will continue to accrue.

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:mad: Ive just had a very heated discussion with Lloyds. They are taking £235 from my account in charges which i have explained that i can not afford to pay & thet the reason i was overdrawn was due to the fact that they overdrew my account in charges.The chap at my local branch said well you have plenty of money going through your account! that must make it ok for them to help themselves.I am furious.they haven't even paid back what they agreed to settle & they are taking it straight back off me.:mad:
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