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Claim filed against Abbey for non-compliance with SAR - advice please


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Hi

 

I am helping a friend reclaim charges from Abbey. I have been searching for days to see who has filed a claim for non-compliance with the Data Protection Act and although I have seen the helpful N1 particulars of claim template (thank you abercromby!) I haven’t found any outcomes.

 

We wrote the initial S.A.R - (Subject Access Request) letter on 26th Feb and enclosed £10 fee (which was promptly cashed). We have received the copies of statements for the past 12 months and 3 years ‘archived transactions’ but despite numerous phone calls, nothing else.

 

We sent an LBA on 10th April giving a further 7 days and have also filed a complaint with the Information Commissioners Office (although have yet to receive a reply).

 

I have now completed a N1 using abercromby’s template. I phoned the Court and they said the fee would be £150 as it is a non-money claim.

 

I am helping a lot of friends and acquaintances reclaim unfair charges but this is the first time I have done this – if anyone has any experience or advice I would be grateful if you could let me know.

 

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Halifax - £3533.02 reclaimed

MBNA1 - £150 reclaimed

 

First Direct - £330 reclaimed

MBNA2 (OH) – £275 reclaimed

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