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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Disability causing difficulty in reclaiming charges


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I have M.E. and have not been able to work for 6 years . Having attempted to support my self running a business. i am now £15,000 in debt to banks and credit cards, previously paid off £15,000 debt .through remorgaging and £13,000 through taking previous employer to court under Disabilities Discrinination Act. I have taken debt councelling advice and am about to tell various cards and banks i cant pay them.

I have paid heaps in charges since the M.E started in Feb2001 but am having huge difficulty relaiming due to the remains of the M.E combined with the fact i am Dyslexic, both of wich reduce concentration severly.

I have sent initial request letters to HSBC (two accounts) Nationwide Card and currrent, LLoyds and Nat West.

NatWest, Nationwide and one HSBC (buisness) account have responded with statements and i am in the process of listing the charges, though it all takes huge amounts of time and energy which i don't have.

Lloyds, HSBC (second account personal) have not sent statements. I also have other credit card folk who i would like to reclaim from.

Can any one out there help a to how i should proceed and is there any support available as simpl making an application actually makes the M.E worse and so triggers a vicious circle., but i do need te money back!

Sorry to go onTake Care Redchampion . X :rolleyes:X :rolleyes:

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Hi and welcome to the site. :D

 

I can guide you through the process and help you to complete letters etc should you wish me to. Send me a PM if you would like me to help. I can go through each stage and each claim with you.

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Guest NATTIE

redchampion- there is a lot of help and support on here and hopefully once this process is dealt with, and lively will help you, that £15000 worth of debt will be a few thousand in credit depending on your circumstances. We are all here to help so keep the chin up you have come to the right place and we will all help.

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