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pelhamjamesjnr02v scottish power

Guest PelhamJamesJnr

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Guest PelhamJamesJnr

Recieved a letter from buchanan clark + wells solictors acting for scottish power they say they've added a 15% administration fee on a debt i had forgotten to pay of £47.25 making the bill now £55.57 they say if i dont respond positvely (meaning pay up or else) they'll increase the admin fee to 35% saying this commensurate with costs incurred by our clients. My question is two fold.

1: Is there a template letter i could use to get them to take off the admin fee

2: to stop them adding admin fees altogther.

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