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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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julied1 Capital One PPI


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Hi,

 

Just jumped over from claiming bank charges.

 

I am in the process of claiming back charges frrom Capital Credit Card. I received the statements requested. Only after i sent the prelim letter did I realise, the card was acquired in February 2000, in August of 2003 Cap 1 started charging me PPI. I am not aware of receiving any information regarding this.

 

Do I need to write to cap one requesting a copy of this agreement as I certainly don't remember signing anything. This PPI was taken from August 2003 to 28 December 2005 when I cleared and closed the account?

 

Any comments would be welcome:-)

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Hi,

 

Just jumped over from claiming bank charges.

 

I am in the process of claiming back charges frrom Capital Credit Card. I received the statements requested. Only after i sent the prelim letter did I realise, the card was acquired in February 2000, in August of 2003 Cap 1 started charging me PPI. I am not aware of receiving any information regarding this.

 

Do I need to write to cap one requesting a copy of this agreement as I certainly don't remember signing anything. This PPI was taken from August 2003 to 28 December 2005 when I cleared and closed the account?

 

Any comments would be welcome:-)

 

Hello,

 

Claiming back your mis-applied ppi is no different than claiming back the bank charges, except they deny more:o

Treat this as a separate issue so as not to confuse the poor souls

If you know how much they have taken then get the ball rolling sent them a preliminary letter asking to be refunded the whole amount plus interest and interest from august 2003.

 

Also send them a letter requesting the credit agreement for the account Creditors and DCAs - Letter Templates & Budget Planner

you need letter N

 

Again be prepared for a fight, but you will get it back

 

Also have faith read this http://www.fsa.gov.uk/pubs/final/capital_15feb07.pdf

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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