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Dizzy v Abbey.


dizzy delilah
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Thanks for your advice both of you. I'd had a bit of trouble getting my head round the next stage - despite spending most of yesterday reading up on it all! In the end I'd managed to confuse myself totally. N1 it is then - thanks once again! :)

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Completely agree about N1 although I know how tempting MCOL is (oh the power when you press that button!) I used the traditional route with Cap 1 and like Jules it was back with me and deemed served within 4 days. Not only that but Cap 1 ascknowledged by the end of the follwing week - doubt we'll se the same swift response from Abbey though. I had a letter from them today apologising for taking so long to deal with my 'complaint' and reassuring me that they will writie to me again in another 4 weeks to let me know how they are getting on, how thoughtful...!

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  • 2 weeks later...

good for you, dont forget to take the amount of the GOGW of the TOTAL on your spreadie, as a separate entry right at the end. and let us know how you get on :D

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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  • 2 weeks later...

Hi all, er, no I haven't filed N1 yet. Sort of snowed under with other things, so have to get it done this week. Had 3 nice letters from Abbey yesterday though - One offering me a GOGW payment of about a quarter of what they owe me, one offering me a super-duper loan, and the other advising me that I am 250 over my overdraft, and asking for it back!! :lol:

Does anyone think it worth me ringing the ever helpful Abbey to see if they'll offer me any more over the phone? :confused:

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Blimey, the Abbey are out to impress! I only got my letters yesterday and my account has been credited with 14 miscellaneous fee refunds today! Mr Brettell is nothing but true to his word - now here's hoping he'll do the decent thing and cough up the rest of what the Abbey owe! :D

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What are they like? Talk about left hand, right hand!

 

Thats a new name though - did you e-mail him and if so did you get a response? My offer came from Grace Ballantyne and its now 2 weeks on and I've still not seen hide nor hair of it. Oh and when I worked it out they actually only offered about 1/6 of my charges. So now interest has gone on plus court fees - when will they ever learn?

 

Hope your approach works....

 

Ellie

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No, didn't have his email address but his title is Senior Customer Resolution Manager in the Specialist Banking Team. What does Grace Ballatyne do? Is she more important than Mr Brettell? :rolleyes: AND it had a real signature - maybe they think I'm important - I only got a photocopied signature last time! There is an 0800 number on the letter, but I wasn't feeling brave enough. :)

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Looks like all our claims are being put on hold. The banks including abbey have agreed to a test case and the FSA have allowed them to suspend dealings with all current claims until the test case has been decided.:mad:

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Oh Jules! Did you have to go and spoil it? I was feeling almost cheerful this evening :rolleyes: ...

 

So now what do we do? The bit I don't quite get is Q.11 on the OFT announcement regarding current claimants -

 

'It will be for the courts to decide in relation to claims made to them' - does this mean that the courts can still deal with it? Or only if the banks haven't applied for the waiver?.

 

I'm gutted....:(

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