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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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log book loans help


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hi

thanks for replying ive found the threads seems these people are bad

took out a 750 loan secured on car fell into arrears saying i missed 2 payments said they couldnt find the payments

i had the proof but wanted me to send them the paying in book

not a chance thats the only proof ive got

countless letters and charges totalling 200 i agreed to pay a little more i thought everything was ok until i recieved a default saying im still 49 in arrears

to get to the point do you know whether they need a court order to take my car or shall i just hide it

im not going to give it up without a fight

i have the only key to the car

i am still paying the loan now and i am also trying to get in touch with watchdog

 

thanks

treble99

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is there any way you can pay the £49 to clear arrears that way you should be ok , i received a default but they wanted £500 dont understand that one as wasnt £500 in arrears , they came about 10 days after receiving default and just took the car , can you not photocopy the stubs off the paying in book and send that to them to show that you paid , but Dont send them the paying in book.

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Hi Treble 99 ,

 

Gemini do need a court order but they will just take your car without one thats the way they work , I am very interested to hear that you have made payment that they say they never recived because thats what happened to me I made 2 payments through internet banking (I have a bank statement to proof it ) . Gemini said they never got those 2 payments and used that as an excuse to come and uplift my car and take it down to England and sell it .

 

I would advise you not to take any chances with this lot because they will come and steal your car and sell it I find it very hard to belive after reading all bad stories about Log Book Loans/ Gemini on here they are still getting away with it . Good Luck , Alex

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  • 4 weeks later...

hi marritte

yes they do but from hering about other peoples dealings they dont bother with things like that they just come and take it i have sighed a bill of sale but i wont let them take it

i know watchdog are interested in these people and peoples complaints

are you having trouble try and read some threads on these and get some advice sorry i cant be of much help to you

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hi

if the worst comes to the worst and they come to take the car

hide it or lock it in a garage they cant take whats not there

dont let the baiiliffs intimadate you stick to your guns and phone citizens advice

good luck

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