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How much do i charge for my time and letters?


skyeley69
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Okay i've read it here somewhere in the past, but NatWest are REALLY fluffing my feathers now. I sent a Prelim requesting charges + contractual interest on 19th Feb. They sent back stating that as a gesture of goodwill they will pay me the charges back, no interest recieved on 16th april . i think this is past the 28days anyway so this has got me thinking now, I am about to send them the following letter...

 

Dear Mr **********,

 

With reference to the letter dated 16th April 2007 sent to myself regarding the above account, I respectfully decline your offer of Full and Final settlement and again enclose a schedule of charges relating to this matter.

 

As this is now the second letter I have had to write, I am also claiming back the time and costs involved to me to write these letters and deal with this complaint, which currently stand at £46.25 including costs for this letter. Also attached is the interest that has been taken out of my account for the time it has taken for you to deal with this issue.

Total now outstanding: £132.58

 

I now give you a further 14 days in which to accept my terms and in order to avoid Litigation against you, I am prepared to temporarily accept the sum offered as partial settlement on the clear understanding that the remainder is paid within the next 14 days. Failure to comply with this request will result in legal action against you for full recovery, as detailed in my Letter Before Action.

 

For the avoidance of doubt, I wish to stress that I do not accept your offer as full and final settlement of my complaint.

 

I trust this clarifies my position.

 

 

Yours faithfully

 

Thanks I have put this in as the shedule of charges too...

 

In Respect of:

Amount

Date Incurred

Days since offence

Interest 16.5% APR

UNPAID ITEM(S) D/D £38.00 02/10/2006 205 £3.51

INTEREST ON UNPAID

ITEM(S) £0.60 05/11/2006 171 £0.05

INTEREST ON UNPAID

ITEM(S) £0.48 03/12/2006 143 £0.03

UNPAID ITEM(S) D/D £38.00 06/12/2006 140 £2.39

INTEREST ON UNPAID

ITEM(S) £0.98 01/01/2007 114 £0.05

INTEREST ON UNPAID

ITEM(S) £1.19 04/02/2007 80 £0.04

INTEREST ON UNPAID

ITEM(S) £0.99 04/03/2007 52 £0.02

Total £80.24 £6.09

 

Total Charges: £86.33

 

 

In Respect of:

 

Preliminary approach for repayment letter (sent 19th February) £9.25

Secondary approach letter (included with this schedule) £9.25

3 Hours of my time (@£9.25 per hour) £27.75

 

Total Administration fees: £46.25

 

Virgin Media

SAR sent 20th Feb

Non-Compliance sent 25th May

 

Natwest

WON £78

 

HSBC

WON £238

Currently claiming £70

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ickle bump, apologies for poor layout, it looks alot shinier on my letter :p

Virgin Media

SAR sent 20th Feb

Non-Compliance sent 25th May

 

Natwest

WON £78

 

HSBC

WON £238

Currently claiming £70

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At this stage I think that you will have no option other than than to settle for you charges

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