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A new member on behalf of my son.

My son's bank have refused to give him his bank statements when he visited the branch this week. They instead gave him a hefty complaints procedure booklet. What should he do?

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He needs to send them the Data Protection Act Subject access request, found in http://www.consumeractiongroup.co.uk/forum/bank-templates-library/ File. The most important thing is to READ, READ, READ, so you know what you are doing, and you're aware what to expect.


I would also post a thread in whichever bank you intend on claiming from, as the people in there will have a good understanding of the way the bank operates their claims etc.




Also read the FAQ's http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/


A Site A - Z http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html#post436526

  • Haha 1

Power tends to corrupt; absolute power corrupts absolutely - Lord Acton.


Advice offered by MattyH is without predjudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt. Please research any information I have offered, as I will not be held liable for any incorrect advice i've given you.


<--------- If my advice has helped, please tip my scales. 8)


For Further advice come into the Chat Room: http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

FAQ's : http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

Step By Step Instructions ; http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

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