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fisrt direct claim chargers past the 6 year period


divemaster
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Hi can anyone help, i am trying to reclaim bank chargers back from first direct. I have sent a data protection subject access request on the 14th march and got back statements from then till the account was closed in 2002 but most of the charges accured in from 1998 to 2002, I have sent a letter asking for all the statements, to which they have replied saying that they only keep records for up to six years, yet when they sent me the statements they also sent notes from when the account was opened. Is there any way of finding out if this is true, also I have sent subject date request to other companys yet they have not responded, what can i do about this

 

alot of help required

divemaster

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