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lfc2007 v Natwest


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Firstly I would like to say what a great site this is, full of useful info and people willing to offer good advice.

I am going to start claiming back my charges from the above now that I have had a good read of the site and posts. I have just printed off all the letters I am going to need to get the ball rolling. I have all my statements listing the charges but have one or two questions ie, where do I send all the letters and for anyones attention, secondly when calculating the charges do I reclaim the whole charge or a percentage of the charge?

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Hi lfc, welcome on board the nat west forum!


Send your prelim and LBA to the following for the attention of Stuart Higley by recorded delivery:


NatWest Customer Relations

225 Shenley Road





With regards to the second question - you claim all of the charge back!! Don't forget though that if you have an Advantage Gold account you can't reclaim this fee as it's a service fee, not an unlawful charge. Nattie has a sticky on what you can and can't claim, it's well worth having a good look through this.


Good luck, hedgey xx :p

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A person is only as big as the dream they dare to live.



Good things come to he who waits



Its your money taken unlawfully from your account and you have a legal right to claim it back.

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