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Scottish Power - outstanding gas bill


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I have been hounded by a debt collection agency working on behalf of Scottish Power. It relates to an outstanding bill from a property I used to live in. When leaving the property all utility bills were paid and up-to-date. I have just started receiving letters saying I owe Scottish Power £450. I phoned them to say I have no knowledge of the debt, but they refuse to listen and get quite nasty, so I have given up phoning them. They have now sent a card today saying that a collection agent will be calling on Saturday to resolve the matter. I know legally they have no standing in sending round an agent and I am within my rights to call the police, but how do get rid of these idiots once and for all?

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andy contact energywatch straight away, I have just been through the same hassle as you and within 2 days of contacting energywatch the issue was resolved.

No one can make you feel inferior without your consent :)

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[your address]

 

 

 

[their address]

 

 

[DATE]

 

 

 

 

Data Protection Act 1998

Subject Access Request

 

 

 

 

Dear Sir/Madam

 

 

ACCOUNT NUMBER: xxxxxxxxx (or multiple numbers if more than one account)

 

 

Please supply me with a complete list of transactions and charges relating to my banking history with your organisation. Alternatively, a complete set of statements for that period will be acceptable.

 

Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my banking business with you.

 

If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.

 

I enclose the statutory maximum fee of £10. You have 40 days in which to comply. Furthermore, if I discover that you have levied disproportionate penalties against me, then I shall be reclaiming them, and also reclaiming the enclosed £10 Data Protection Act subject access request fee.

 

If there is specific information which you require in order to satisfy yourself as to my identity, please let me know by return. However, please note that the above address is the one which you normally use to communicate my private business to me and which you have hitherto found to be acceptable.

I would be happy to collect the Data from my local branch.

 

 

Yours faithfully,

 

 

[signature]

 

 

[name]

No one can make you feel inferior without your consent :)

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