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Help! Cap Quest & Creditor's Notice, Egg.

Guest ArthurP

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Guest ArthurP

I have both an Egg loan and credit card but I lost my job in March and couldn't keep up repayments and any token offer I made was just ignored by them.


They have issued a default notice for both, even for my loan where I only missed one payment.


I have now today, 26th April, received this letter from Cap Quest about the loan-




Lots of questions.


1 What to do in the first instance?


2 I assume Cap Quest are acting on behalf of Egg, 'Creditor's Notice' but have Egg acted lawfully in providing my details to a third party?


3 Do I need to request any paperwork for this loan and from whom-Cap Quest or Egg?


4 Can I be threatened with court action by cap quest within 7 days if they are acting on behalf of Egg?


5 Anything else I should know or do?


Thanks all for any help. Great site.

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